Customer Service Liaison

4 weeks ago


Wokingham, Wokingham, United Kingdom Bracknell Personnel Services Full time
Job Description

You will be working alongside a team who manage our clients' customer accounts in-line with contractual commitments and ensuring program expectations and KPIs are met or exceeded.

Acting as the key interface between customers and internal support departments, you will build and maintain strong and lasting relationships at all levels.

Key Responsibilities:

  • Support the customer support team in managing client accounts.
  • Act as the primary point of contact for customers, ensuring their needs are met and expectations are exceeded.
  • Collaborate with internal departments to resolve customer issues and improve overall customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

Working for Bracknell Personnel Services:

We are a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. As a member of our team, you will have the opportunity to work with a diverse range of clients and develop your skills and expertise in a dynamic and supportive environment.



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