Customer Service Team Member

3 weeks ago


Wokingham, Wokingham, United Kingdom Bracknell Personnel Services Full time

You will be working alongside a team who manage our clients' customer accounts in-line with contractual commitments and ensuring program expectations and KPIs are met or exceeded.

As a key interface between customers and internal support departments, you will build and maintain strong and lasting relationships at all levels.

Key Responsibilities:

  • Support the customer support team in managing client accounts.
  • Act as the primary point of contact for customers, ensuring their needs are met and expectations are exceeded.
  • Collaborate with internal departments to resolve customer issues and improve overall customer experience.

This role is ideal for someone who is passionate about delivering exceptional customer service and building strong relationships with clients.



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