Customer Service and Maintenance Coordinator
4 days ago
We are looking for a skilled and customer-focused Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will play a vital role in delivering exceptional customer experiences, promoting additional services, and working collaboratively with colleagues.
About the Role:This role requires a strong focus on customer satisfaction, excellent communication skills, and the ability to work under pressure. The ideal candidate will have previous experience in a target-driven role, demonstrating the ability to meet goals and achieve targets.
Responsibilities:- Engage customers professionally throughout their interaction with our service department.
- Keep customers informed about the status of their vehicle repairs or maintenance.
- Promote additional services or repairs based on Technician recommendations.
- Schedule vehicles for appointments efficiently and accurately.
- Conduct pre-appointment customer calls to confirm bookings.
- Excellent communication skills to effectively engage with customers and colleagues.
- Demonstrated experience in delivering exceptional customer service.
- Ability to identify customer needs and opportunities for upselling.
- Strong time management skills and ability to work under pressure.
- A valid UK driving license is required.
As a member of our team, you will enjoy an attractive package of benefits, including enhanced holiday allowance, paid day off for your birthday, and numerous training opportunities. The estimated salary for this role is £28,000 - £32,000 per annum, dependent on experience.
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Financial Services Coordinator
1 month ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeFinancial Services CoordinatorGrade 5 - £26,421 - £28,770 per annumWokingham Borough Council is a great place to work, with a beautiful semi-rural location and excellent schools. As a Financial Services Coordinator, you will be the first point of contact for internal customers, providing case management services and resolving cases efficiently.We are...
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Workshop Maintenance Manager
1 month ago
Wokingham, Wokingham, United Kingdom The Recruitment Solution Full timeWorkshop Maintenance Controller OpportunityOur client, a leading dealership group, is seeking a skilled Workshop Maintenance Controller to join their team in the Wokingham area. As a Workshop Maintenance Controller, you will play a crucial role in planning and coordinating workshop activity to meet customer requirements and maximize workshop utilization and...
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Customer Service Director
4 weeks ago
Wokingham, Wokingham, United Kingdom Wheatstone Solutions Full time £52,000Customer Care ManagerWe are seeking a Customer Care Manager to join our team at Wheatstone Solutions. This is a permanent position that requires a strong background in customer service and relations.Key Responsibilities:Ensure quality and customer satisfaction in all works carried out by contractors or maintenance operatives.Work closely with site teams and...
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Financial Services Coordinator
1 week ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeAt Wokingham Borough Council, we are seeking a skilled Financial Services Coordinator to join our team. This exciting opportunity will have a Finance focus and requires a sound knowledge of Finance processes.The role involves being the first point of contact for internal customers, enabling them to access the right service at the right time to the right...
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Customer Service Assistant
4 days ago
Wokingham, Wokingham, United Kingdom John Lewis Partnership Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Night Replenishment Supermarket Assistant. As a key member of our store operations team, you will be responsible for ensuring the shop floor is stocked and ready for customers at all times.Your primary focus will be on maintaining exceptional customer service...
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Site Maintenance and Facilities Coordinator
3 weeks ago
Wokingham, Wokingham, United Kingdom The Forest SchoolThe Forest School, Robinhood... Full time{"At The Forest School, we are seeking an enthusiastic and motivated team player to join our Site Team in a key role relating to the safety and general maintenance of our school site.About the RoleThe successful applicant will have high expectations of themselves and others, be a good team player and be driven by the desire to make a difference to students,...
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Healthcare and Wellbeing Service Coordinator
5 days ago
Wokingham, Wokingham, United Kingdom Sonderwell Full timeSonderwell - Healthcare and Wellbeing Service CoordinatorWe are seeking an experienced Healthcare and Wellbeing Service Coordinator to join our team at Sonderwell. As a key member of our care team, you will be responsible for coordinating and managing healthcare services to deliver high-quality care and support to our clients.This role involves working...
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Maintenance Assistant
1 month ago
Wokingham, Wokingham, United Kingdom NHS Property Services Full timeJob Summary:We are seeking a skilled Maintenance Assistant to join our team at NHS Property Services. As a key member of our facilities management team, you will be responsible for delivering scheduled, reactive, and remedial maintenance services across our healthcare properties.Key Responsibilities:Ensure compliance with all relevant health, safety, and...
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Field Service Operations Manager
6 days ago
Wokingham, Wokingham, United Kingdom CV Library Full timeCV Library is a leading manufacturer of diagnostic equipment seeking an experienced Field Service Operations Manager. This exciting opportunity requires a skilled professional to manage a team of Field Service Engineers and support the installation, service, and maintenance of complex medical & scientific instruments.The ideal candidate will have experience...
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Customer Service Representative
4 weeks ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Services Officer to join our team at Wokingham Borough Council. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, responding to a wide range of enquiries, and delivering a high standard of service across the Borough.Key...
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Logistics Coordinator
1 month ago
Wokingham, Wokingham, United Kingdom A1 Group Full timeWe are seeking a skilled Logistics Coordinator to oversee the day-to-day management of queries from drivers, customers, and clients. The successful candidate will be responsible for the daily scheduling of work for drivers and will work closely with the team to ensure efficient logistics operations.Key Responsibilities:Manage and coordinate logistics...
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Customer Service Ambassador
2 weeks ago
Wokingham, Wokingham, United Kingdom John Lewis Partnership Full timeCustomer Service AmbassadorWe are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience in our store.You will be the face of our brand,...
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Customer Service Professional
2 weeks ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeAbout Wokingham Borough CouncilAt Wokingham Borough Council, we strive to deliver exceptional services to our residents. Our team is dedicated to making a positive impact in the community, and we're seeking a talented Customer Services Officer to join us.About the RoleThis full-time position offers an exciting opportunity for a customer-focused professional...
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Customer Service Ambassador
4 weeks ago
Wokingham, Wokingham, United Kingdom Places Leisure Full timeAbout the Role:We are seeking a highly organized and proactive individual to join our team as a Reception and Sales Specialist at Places Leisure.As a key member of our team, you will be responsible for delivering excellent customer service, promoting a helpful and welcoming environment, and inspiring others to work together and deliver their best.Previous...
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Service Desk Coordinator
3 weeks ago
Wokingham, Wokingham, United Kingdom Fisco Uk Full time{"KEY PERFORMANCE INDICATORS": "Accuracy of client databases and essential information regarding site details.3 documented and implemented innovations P/A which improve service, reduce cost or provide efficiencies to systems and processes.Effective logging and records of client complaints.", "Job Role": "We are actively seeking dedicated Service Desk...
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Customer Service Specialist
3 days ago
Wokingham, Wokingham, United Kingdom Fisco Uk Full timeRole OverviewThe Customer Service Specialist will engage with clients across the UK through direct communication, addressing their facilities management needs. Key responsibilities include utilising in-house software to carry out job requirements, assisting with supplier compliance and record-keeping, and ensuring building and contact information is...
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Customer Service Representative
4 weeks ago
Wokingham, Wokingham, United Kingdom Impact Nationwide Recruitment Ltd Full time**Company Profile**Impact Nationwide Recruitment Ltd is a leading provider of specialist components to manufacturers across the UK. With a strong presence in the industry, our client offers great career prospects and a competitive remuneration package.The OpportunityWe are seeking a skilled Customer Services Executive to manage our extensive client base. The...
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Automotive Services Coordinator
3 weeks ago
Wokingham, Wokingham, United Kingdom The Recruitment Solution Full timeService Advisor OpportunityA leading dealer group is seeking a skilled Service Advisor to join their team in a prestigious brand. As a Service Advisor, you will be responsible for ensuring exceptional customer service, managing work flow, and maintaining a high level of professionalism in a fast-paced environment.Key Responsibilities:Meet and greet...
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Vehicle Service Specialist
2 weeks ago
Wokingham, Wokingham, United Kingdom Auto Skills UK Full timeKey Responsibilities:• Provide exceptional vehicle maintenance and repair services to customers.Requirements:• NVQ Level 3 in Vehicle Maintenance and Repair.• Previous experience as a Vehicle Technician in the automotive industry.• Excellent technical skills and a strong work ethic.• Full clean UK Driving Licence.About the Role:This is a fantastic...
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Customer Service Delivery Representative
1 week ago
Wokingham, Wokingham, United Kingdom Wokingham Borough Council Full timeWokingham Borough Council is committed to delivering exceptional customer service. As a Customer Services Officer, you will play a crucial role in achieving this goal.The ideal candidate will have excellent communication skills and be able to listen, extract and assess important information. A strong customer service ethos, coupled with a can-do attitude, is...