Customer Relationship Manager
2 days ago
As a Customer Care Advisor at Barclays Bank Plc, you will be responsible for delivering exceptional customer service while resolving more complex customer needs and requests. The role is based in either Knutsford or Glasgow, with working hours from Monday to Saturday, 8AM to 8PM.
The salary for this position is £26,500 per annum, making it an attractive opportunity for those looking to start their career in customer-facing roles.
Key Responsibilities- Provide customer service through various communication channels, including chat, email, and phone.
- Execute customer service requirements to resolve more complex customer needs and give a unique, personalised resolution for each case.
- Collaborate with teams across the bank to align and integrate customer care processes.
To succeed in this role, you should have:
- Previous experience in a customer service role.
- Excellent verbal and written communication skills.
- Attention to detail.
- Ability to work independently and take ownership.
- Problem-solving skills.
- Interpersonal skills.
We are a leading financial institution committed to providing excellent customer service and building strong relationships with our customers. Our team values integrity, respect, service, excellence, and stewardship, and we strive to embody these principles in all our interactions.
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