Customer Relationship Manager

2 days ago


Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full time
Role Overview

As a Customer Care Advisor at Barclays Bank Plc, you will be responsible for delivering exceptional customer service while resolving more complex customer needs and requests. The role is based in either Knutsford or Glasgow, with working hours from Monday to Saturday, 8AM to 8PM.

The salary for this position is £26,500 per annum, making it an attractive opportunity for those looking to start their career in customer-facing roles.

Key Responsibilities
  • Provide customer service through various communication channels, including chat, email, and phone.
  • Execute customer service requirements to resolve more complex customer needs and give a unique, personalised resolution for each case.
  • Collaborate with teams across the bank to align and integrate customer care processes.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Previous experience in a customer service role.
  • Excellent verbal and written communication skills.
  • Attention to detail.
  • Ability to work independently and take ownership.
  • Problem-solving skills.
  • Interpersonal skills.
About Barclays Bank Plc

We are a leading financial institution committed to providing excellent customer service and building strong relationships with our customers. Our team values integrity, respect, service, excellence, and stewardship, and we strive to embody these principles in all our interactions.



  • Glasgow, Glasgow City, United Kingdom Sureserve Group Full time

    Job Overview:The Customer Relationship Coordinator will play a key role in ensuring the smooth running and progress of projects, by building and maintaining positive relationships with customers, sub-contractors, client representatives and the Sureserve Group team members.Key Responsibilities:This is a field-based role, requiring a UK driving licence.The...


  • Glasgow, Glasgow City, United Kingdom Ardonagh Advisory Full time

    Job OverviewWe are looking for a Customer Relationship Specialist to join our team in Glasgow. As an Account Handler, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.The ideal candidate will have experience working in the Insurance industry, excellent communication...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking a Customer Relationship Specialist to join our team as a Remote Collections Consultant. As a Field Collections Officer, your primary responsibility is to maintain ongoing client relationships through making collection calls, negotiating payment plans, and executing warrants when necessary.Data gathering is also a key aspect of...


  • Glasgow, Glasgow City, United Kingdom phs Group Full time

    A rewarding opportunity with phs Direct in Glasgow awaits.Salary: £24,417 (OTE: £28,792)Job DescriptionThis is a fantastic chance to join our team as an Internal Key Account Consultant. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our loyal customer base.Key...


  • Glasgow, Glasgow City, United Kingdom HipHopTune Media Full time

    We are Scot Removals Glasgow Limited, a trusted partner for relocations across Scotland. Our comprehensive home removal service includes packing assistance, furniture dismantling, and reassembly, ensuring a smooth and efficient transition for our customers. We are now seeking an experienced Relationship Management Executive to join our team and drive...


  • Glasgow, Glasgow City, United Kingdom HSBC Global Services Limited Full time

    Job SummaryWe are seeking a skilled Account Relationship Manager to join our team at HSBC Global Services Limited. As an Account Relationship Manager, you will be responsible for:Managing and maintaining relationships with existing and new clients.Providing exceptional customer service, identifying business opportunities, and driving revenue...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a Sales Relationship Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Manage and maintain relationships with existing clients, acting as their main point of contact.Develop strategies to meet client needs and drive long-term business...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a Client Relationship Manager to join our team in Glasgow, United Kingdom. The successful candidate will have a strong background in managing client relationships, driving revenue growth, and ensuring customer satisfaction.Key Responsibilities:Manage a portfolio of existing clients, ensuring their needs are met.Identify and...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a skilled Account Executive to manage client relationships, drive revenue growth, and ensure customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their needs are met and exceeded.Identify and develop new business opportunities with potential clients, leveraging...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    About the RoleWe are seeking an experienced Senior Relationship Manager to join our team at Nucleus Financial. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with advisory firms in Scotland and Northern Ireland.The ideal candidate will have a proven track record in developing...


  • Glasgow, Glasgow City, United Kingdom Build Hollywood Ltd Full time

    Key ResponsibilitiesDevelop and implement sales strategies to meet business targetsManage client relationships and ensure high levels of customer satisfactionPlan and implement effective marketing campaigns across various channelsCollaborate with the production team to deliver successful campaignsMonitor and analyze campaign results to inform future...


  • Glasgow, Glasgow City, United Kingdom Ardonagh Advisory Full time

    We are seeking a skilled Insurance Account Executive to manage client relationships and provide tailored insurance solutions. This role is a hybrid position based in a major UK city.Key Responsibilities:Develop and maintain strong relationships with clients and carers.Assess client needs and provide customized insurance solutions.Conduct thorough policy...


  • Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

    Role SummaryGAP Hire Solutions is looking for a seasoned professional to fill the position of Major Client Relationship Manager. As part of this role, you will develop and maintain strong relationships with major account customers, identify new business opportunities, and work closely with our tender team to secure contracts. A driving licence is essential...


  • Glasgow, Glasgow City, United Kingdom BT Group Full time

    Sales Assistant PositionWe are seeking an experienced Sales Assistant to join our team in Glasgow. As a Sales Assistant, you will play a key role in enhancing customers' digital lives by discussing the right products and services with them. The role involves regular communication with customers over the phone, where you will showcase your product knowledge...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Glasgow. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Client Relationship Management:...


  • Glasgow, Glasgow City, United Kingdom Cyber Crime Full time

    Cybercrime Experts WantedWe are seeking a highly skilled Cybersecurity Relationship Manager to join our team at Dionach.About UsAs a trusted cybersecurity partner, we offer comprehensive services such as vulnerability assessments, penetration testing, and risk management. Our dynamic information security team is committed to delivering exceptional results...


  • Glasgow, Glasgow City, United Kingdom Equator Full time

    Key ResponsibilitiesSupporting Client SuccessThe Client Relationship Manager will play a crucial role in building and maintaining strong relationships with our clients. This will involve working closely with the Managing Directors to develop and implement plans to help clients achieve their objectives.The ideal candidate will be able to anticipate, manage,...


  • Glasgow, Glasgow City, United Kingdom Sunbelt Rentals Careers Full time

    Job DescriptionThe Client Relationship Executive will be responsible for managing a portfolio of accounts, developing strategic plans to drive sales growth, and delivering exceptional customer experiences.


  • Glasgow, Glasgow City, United Kingdom Eden Scott Full time

    The OpportunityWe are seeking a talented individual with strong technical knowledge of cradle-to-grave pensions administration and a thorough understanding of scheme rules and current legislation. As a Client Relationship Manager, you will be responsible for managing a portfolio of clients and providing exceptional service to exceed their expectations.The...


  • Glasgow, Glasgow City, United Kingdom Sapphire Full time

    About the Role:Sapphire is seeking a skilled Cybersecurity Relationship Specialist to drive customer success and satisfaction.Key Responsibilities:• Foster technical relationships with valued customers, ensuring their needs are met and exceeded.• Collaborate with a team of cybersecurity experts to contribute to and learn from a highly skilled group.•...