Relationship Management Executive
1 day ago
We are Scot Removals Glasgow Limited, a trusted partner for relocations across Scotland. Our comprehensive home removal service includes packing assistance, furniture dismantling, and reassembly, ensuring a smooth and efficient transition for our customers. We are now seeking an experienced Relationship Management Executive to join our team and drive exceptional service delivery.
About the RoleThe ideal candidate will have a strong background in customer service management, with expertise in building relationships with customers and colleagues. You will be responsible for managing day-to-day operations, resolving customer issues, and fostering a positive customer experience.
We offer a competitive salary of £38,000 to £40,000 per year, depending on experience, plus a comprehensive benefits package. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.
Main Responsibilities- Build and maintain strong relationships with customers to drive loyalty and retention.
- Manage and supervise the customer service team to ensure high performance and adherence to company standards.
- Identify opportunities to improve customer satisfaction and develop strategies to implement changes.
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