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Guest Experience Ambassador

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Job Summary

We are seeking a skilled and enthusiastic Guest Experience Host/ess to join our team at Hyatt Corporation. As a Guest Experience Host/ess, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities

  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with other hotel staff to ensure seamless service delivery.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to a positive and inclusive work environment.

Benefits

  • Discounted hotel stays across Hyatt Corporation for you and your family and friends.
  • Free meals in our colleague restaurant.
  • Uniform provided and laundered complimentary.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when you dine as a guest at selected UK Hyatt Hotels.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

About Us

At Hyatt Corporation, we are passionate about delivering exceptional hospitality experiences that exceed our guests' expectations. We believe in creating a culture of empathy, integrity, respect, inclusion, experimentation, and wellbeing. Our team members are the heart of our business, and we are committed to providing them with the support and resources they need to succeed.

What We Offer

  • A dynamic and inclusive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work with a global brand and make a real difference in the lives of our guests.