Senior HR Shared Services Manager
3 days ago
KPMG UK is seeking a dynamic and experienced Senior HR Shared Services Manager to lead our team and ensure the smooth operation of our People Centre.
In this role, you will be responsible for building a high-performing team, managing resources effectively, and providing expert guidance to improve overall service delivery.
Key Responsibilities:
- Provide strong leadership to the People Centre teams, fostering a collaborative and positive work environment.
- Develop and implement recruitment, engagement, succession, and development plans to optimize team performance and manage attrition.
- Build and maintain effective relationships across the team and with key stakeholders within the business.
- Manage resources within the teams to the agreed budget, ensuring efficient and cost-effective operations.
- Collaborate with Offshore support to ensure all Employee Lifecycle processes not managed onshore are completed within SLA and to a high standard.
- Provide expertise and guidance to the teams to improve overall SLAs and performance for the business in resolving queries and processing requests.
- Upskill the team to manage their performance system and drive continuous improvement in 'the way we do business.'
- Develop and maintain process maps and develop reporting capability for the teams.
- Prepare regular and ad hoc reports, analyse, interpret, and report on trends.
Requirements:
- Experience of working within a busy HR Shared Services contact centre background.
- A strong understanding of HR Systems.
- Excellent stakeholder management and handling escalations.
- Team management and performance management experience.
The estimated salary for this role is around £55,000-£75,000 per annum, depending on experience. If you have the skills and experience required, please apply through our website.
-
Senior HR Shared Services Manager
7 days ago
Birmingham, Birmingham, United Kingdom HPRtalent Full timeAbout the RoleWe are seeking a dynamic leader to drive operational excellence in our HR Shared Services Centre. As Senior HR Shared Services Manager, you will build, shape, and lead the team, fostering a culture of continuous improvement and transformation.
-
HR Shared Services Director
1 week ago
Birmingham, Birmingham, United Kingdom KPMG UK Full timeAbout the RoleWe are seeking a highly skilled People Contact Centre Manager to lead our team and ensure the smooth operation of our People Centre in Birmingham, with some travel to Watford.In this role, you will be responsible for building a high-performing team, managing resources effectively, and providing expert guidance to improve overall service...
-
Senior HR Business Partner
2 days ago
Birmingham, Birmingham, United Kingdom HPRtalent Full timeWe are a growing company that requires a Senior HR Shared Services Manager to lead our HR Shared Services operations across the UK.This role offers the opportunity to drive operational excellence by adhering to standards and SLAs, while fostering a culture of continuous improvement and transformation.The successful candidate will be responsible for leading...
-
HR Advisor
7 days ago
Birmingham, Birmingham, United Kingdom Ampian HR Full timeAmpian HR is currently seeking a highly skilled and experienced HR Advisor to join our team in Erdington, Birmingham. As an HR Advisor, you will play a critical role in maintaining all HR systems, ensuring data and records are accurate and up-to-date. You will also be responsible for reporting data, creating Excel spreadsheets, developing job descriptions...
-
Senior HR Manager
1 month ago
Birmingham, Birmingham, United Kingdom Entalabama Full timeJob Summary:We are seeking a highly skilled Senior HR Manager to oversee all aspects of HR, including recruiting, interviewing, and hiring of new staff. This role requires strong leadership skills, a deep understanding of HR compliance, and the ability to drive employee engagement and retention.About the Role:This full-time position offers a competitive...
-
HR Advisor
2 weeks ago
Birmingham, Birmingham, United Kingdom Ampian HR Full timeJob OverviewAmpian HR is seeking a highly skilled HR Advisor to join our team in Erdington, Birmingham. As an integral part of our HR department, you will play a key role in maintaining all HR systems, ensuring data and records are accurate and up-to-date.Key ResponsibilitiesMaintain accurate and up-to-date HR systems and recordsReport data and create...
-
Senior HR Manager
1 month ago
Birmingham, Birmingham, United Kingdom Wright Solutions Full timeWe are seeking an experienced Senior HR Manager to join our team at Wright Solutions in Birmingham. This is a senior role that will involve managing a team of Business Partners and Advisors, supporting internal stakeholders across the country.Key Responsibilities:Mentoring and developing the team to ensure a consistent HR solution and service is delivered to...
-
Birmingham, Birmingham, United Kingdom Hays Senior Finance Full timeThe OpportunityHays Senior Finance is looking for a highly skilled Executive Director of Incentives and Share Schemes to lead our executive compensation team.This role offers a unique opportunity to design and implement innovative executive management incentive plans and share schemes that drive business growth.The estimated annual salary for this position...
-
Midlands HR Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Clover HR Full timeWe are looking for an experienced HR specialist to join our team as a Part-time Human Resources Advisor. In this role, you will work closely with clients to provide HR support and guidance on various matters, including employee relations, TUPE & Redundancy, and coaching & mentoring.As an HR Business Partner with Clover HR, you will be responsible for...
-
Senior Share Schemes Manager
1 month ago
Birmingham, Birmingham, United Kingdom Azets Full timeAzets, a leading accountancy firm in the UK and Ireland, is seeking an experienced Senior Share Schemes Manager to join their team.**About Us**Azets operates across the UK, Ireland, and the Nordics, with a wide network of employees and numerous office locations. As a top ten accountancy firm in the UK and the number one largest SME practice, Azets offers a...
-
Director of HR Services
7 days ago
Birmingham, Birmingham, United Kingdom SF Recruitment Full timeJob Title: Director of HR ServicesLocation: Education sectorAbout the JobWe are seeking a highly experienced Director of HR Services to lead our HR function with a focus on delivering exceptional service.This is an exciting opportunity for a senior HR leader to make a lasting impact in the education sector.Key Responsibilities:Lead HR team operations to...
-
HR Business Partner Consultant
1 week ago
Birmingham, Birmingham, United Kingdom Clover HR Full timeClover HR is seeking a highly skilled and experienced HR Business Partner to join our team on a part-time basis. As an HR Business Partner, you will be the main point of contact for our clients' Human Resources needs in the Midlands area.You will work closely with clients to provide quality, pragmatic, and commercially focused HR advice and support. Your...
-
HR Service Specialist
2 days ago
Birmingham, Birmingham, United Kingdom Ingeus UK Full time**About Ingeus UK**Ingeus UK helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and create strong societies where people thrive with independence and knowledge.We are currently seeking an experienced HR Service Advisor to join...
-
Senior Share Scheme Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Azets Full timeAbout the RoleAs a Senior Share Scheme Manager at Azets, you will be responsible for building and developing the share scheme business in our organization. You will work closely with our regional partner to deliver revenue and profitability targets.Key responsibilities include providing shareholder tax advice to owners of small, medium enterprises throughout...
-
Service Delivery Lead
7 days ago
Birmingham, Birmingham, United Kingdom KPMG UK Full timeJob Description:As Service Delivery Lead - HR, you will be responsible for leading a team of experts in delivering high-quality services to employees, ensuring seamless employee experiences.You will develop and implement strategies to drive continuous improvement in service delivery, manage resources efficiently, and build strong relationships with...
-
Strategic HR Manager
1 week ago
Birmingham, Birmingham, United Kingdom Oakleaf Partnership Full timeOakleaf Partnership is seeking an experienced HR Manager to join their respected HR team based in Birmingham.This role involves providing nationwide HR support to multiple office locations and working closely with senior leaders to implement people-focused, high-impact HR solutions.The ideal candidate will have a CIPD qualification (or equivalent) and strong...
-
Technology Service Delivery Expert
2 weeks ago
Birmingham, Birmingham, United Kingdom Breath HR Full timeAs a Technology Service Delivery Expert at Breath HR, you will play a critical role in ensuring the delivery of high-quality technical support to our clients. This includes leading the development of technical solutions, collaborating with cross-functional teams, and driving process improvements.About the Role:Design and implement technical solutions to meet...
-
Senior Corporate Manager
5 days ago
Birmingham, Birmingham, United Kingdom Hays Senior Finance Full timeWe are seeking a highly skilled Senior Corporate Manager to join our team at Hays Senior Finance, based in Birmingham. As a Senior Corporate Manager, you will play a key role in the supervision of the restructuring and recovery process, ensuring a smooth transition from planning to completion.About Your New RoleAs a Senior Corporate Manager, you will be...
-
HR Coordinator
5 days ago
Birmingham, Birmingham, United Kingdom Bid Services Full timeJob Summary: We are seeking a highly organized HR Coordinator to join our team at Bid Services. The ideal candidate will have strong organizational and planning skills, with attention to detail.About the Role: As an HR Coordinator, you will be responsible for the effective coordination of meeting L&D needs within the company. This includes arranging and...
-
Senior Manager of HR Advisory Services
7 days ago
Birmingham, Birmingham, United Kingdom Freeths LLP Full timeFreeths LLP: A Premier Employer Law FirmAt Freeths, we value integrity, entrepreneurialism, and expertise, which have contributed to our growth into one of the largest full-service law firms in the UK, with 13 offices and over 1,000 colleagues.We offer specialist employment law and HR advisory services to companies ranging from PLCs to SMEs, covering...