Business Process Outsourcing Lead

3 weeks ago


London, Greater London, United Kingdom Grant Thornton Full time

Job Title: Business Process Outsourcing Lead

About the Role:

We are seeking a highly skilled Business Process Outsourcing Lead to join our Financial Accounting Advisory Services team at Grant Thornton. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and deliver high-quality services to our clients.

Key Responsibilities:

  • Leading business growth by supporting existing leadership with various initiatives such as identifying and converting opportunities to offer outsourcing solutions, writing proposals, building external networks of clients, and presenting in external and internal events.
  • Managing a portfolio of interesting clients with varying degrees of complexity, giving you exposure to different business sectors, ensuring quality, timeliness of delivery, profitability, and strong relationship management.
  • Performing technical reviews of management accounts, statutory accounts, VAT returns, and electronic payment files and managing associated risk.
  • Developing a strong understanding of firm's policies and working within the established guidelines of quality and risk management framework.
  • Supporting the outsourcing team in India and UK, fostering a culture of coaching and development, and rewarding great performance.
  • Approachable and accessible, providing technical support and guidance.
  • Responsible for team finances and liaising with stakeholders.
  • A point of escalation for clients, taking the lead in conversations where required.

Requirements:

  • Experience of successful sales and business development to support the growth of a business.
  • Experience of onboarding and managing large outsourcing assignments.
  • Experience of coaching and leading others.
  • An understanding of finance functions to include UK GAAP/FRS101/FRS102.
  • Excellent communication to manage both client and delivery team relationships.

About Us:

Grant Thornton is a leading professional services firm that helps businesses and organizations achieve their goals. We are known for our inclusive culture and creating environments where all our people can flourish. Our values are the unwavering principles that shape our daily behaviors and decisions, alongside our drive to do the right thing.

What We Offer:

  • Tailored development programs and access to coaching.
  • Flexible bank holidays – allowing you to celebrate the days that are important to you.
  • Benefits including pension, life assurance, and private medical, additional holiday purchasing, and health benefits.
  • Any benefits giving you access to shopping discounts, gym memberships, financial advice.

How We Work:

We have a trust-based way of working, driven by responsible people who have the best interests of our firm and our clients at heart. Our how we work framework gives flexibility in where, how, and when we work to deliver the best results for our clients, whilst helping you keep a balance between work and life.



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