Senior Outsourcing Governance Manager

1 month ago

London, Greater London, United Kingdom Aztec Full time
Senior Manager - Outsourcing Governance and Oversight

Job Summary:

We are seeking a highly experienced Senior Manager to lead our Outsourcing Governance and Oversight function. The successful candidate will be responsible for maintaining and strengthening our Outsourcing Framework to meet the future needs of the Group in a regulatory evolving environment.

Key Responsibilities:
  • Outsourcing Governance:
    • Maintain the Group Outsourcing Framework
    • Act as the main contact and coordinate the governance of the outsourcing risk management processes across the entity
    • Prepare and chair the Outsourcing Forum
    • Develop an effective culture of compliance with our outsourcing policy, ensuring appropriate controls, checklist, procedures, and training evolve as required
    • Ongoing analysis of regulatory changes in relation to outsourcing and delegation, ensuring our Group Outsourcing Framework remains up to date
  • Outsourcing Oversight:
    • Provide outsourcing expertise and administrative support to our Client Facing Teams (CFT) or involved parties along the outsourcing risk assessment process
    • Ensure an effective deployment of outsourced activities oversight, conducting the necessary risk and due diligence assessments at the outset and on an ongoing basis
    • Manage the local outsourcing arrangements register based on input from the beneficiaries
    • Facilitate/perform regular due diligence reviews of outsourced providers and undertake SLA monitoring
    • Assist with the completion of regulatory applications as required
  • Reporting:
    • Prepare written and verbal reports to Boards, Senior Management, and externally
    • Contribute to the preparation of ad-hoc reports of existing contractual relationships with the Beneficiary entity, in a continuously evolving regulatory and legal environment
    • Prepare and present the concentration risk analysis
    • Ensure that all issues have been reported or escalated and progress is tracked on any remediation plans
    • Attend and contribute to other operational, jurisdictional, risk, regulatory, or client meetings as required
  • Leadership and Stakeholder Management:
    • Build, manage, nurture, coach, train, and develop team members
    • Act as the lead for projects forming part of the team's annual plan, ensuring that all deadlines are met and that deliverables are of a high quality
    • Contribute towards the business as a whole in identifying improvements and efficiencies that could apply across the business and liaise with other support functions

Requirements:

  • In-depth knowledge of outsourcing regulations where Aztec Group operates
  • At least 8 years of relevant experience, including experience of performing oversight of outsourced activities within a financial services environment
  • Strong alignment to Aztec Group values
  • Very high level of integrity and dependability
  • Strong, clear, and concise communication skills (both written and verbal)
  • Proven ability to develop good collaborative working relationships within the business across multiple stakeholders
  • Negotiation skills and ability to lead and influence individuals at all levels in a positive constructive way
  • Positive and proactive approach
  • Proven practical experience in developing and operating an outsourcing oversight program
  • An understanding of regulations and legislations relevant to outsourcing within a financial services business – with a particular focus on Luxembourg and Ireland requirements
  • A university degree and/or a relevant professional qualification
  • Logical approach, analytical ability
  • Awareness of industry best practice balanced with commercial expectations
  • Proven ability to quickly learn new information, processes, and procedures
  • Proven ability to meet deadlines and proactively identify and deal with problems
  • A self-starter with the ability to work independently on concurrent initiatives

We will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development.

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