Business Process Outsourcing Director

4 weeks ago


London, Greater London, United Kingdom Grant Thornton (UK) Full time
Business Process Outsourcing (BPO) Associate Director

Grant Thornton UK LLP is a global network of independent audit, tax and advisory firms, with a presence in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. Personal, proactive, and agile.

Job Description:

A look into the role

As the leader of the Outsourcing function within our UK Business Process Outsourcing team, you will deliver a profitable service line, quality client service and a first-class people experience by:

  • Working closely with the existing leadership to gain a deep understanding of the business and processes
  • Leading and inspiring our people – both in the UK and overseas offices - in driving business growth through change and innovation
  • Supporting the outsourcing manager group, fostering a culture of coaching and development, and recognizing and rewarding great performance
  • Building scale in the team to meet growth requirements and monitoring ongoing resource needs
  • Taking the lead in achieving sustained and rapid growth through effective marketing and business development
  • Leading on the conversion of new business opportunities, delivering proposals and presentations to prospects
  • Being approachable and accessible, providing technical support and guidance
  • Being responsible for team finances and liaising with stakeholders
  • Leading a portfolio of clients, providing support in growing the practice, and internal key stakeholder management
  • Leading on the onboarding of large and complex assignments
  • Being a point of escalation for clients, taking the lead in conversations where required

Knowing you're right for us

Joining us as an outsourcing senior manager, the minimum criteria you'll need is a professional qualification (ACA, ACCA, ICAS, CA, or CIPFA) with:

  • Extensive experience of team leadership
  • Experience of onboarding and managing outsourcing assignments across sectors
  • Excellent knowledge of bookkeeping and accounting, UK GAAP / FRS102 / FRS 101
  • Good knowledge of UK VAT, corporation tax and employment tax rules
  • Some experience of IFRS would be beneficial
  • Excellent communication skills and experience of working in global teams

Beyond the job

Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.

We're looking for people who want to contribute, spark fresh ideas and go beyond expectations.



  • London, Greater London, United Kingdom Grant Thornton Full time

    Job Title: Business Process Outsourcing DirectorAbout the Role:We are seeking a highly skilled Business Process Outsourcing Director to join our Financial Accounting Advisory Services team at Grant Thornton. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and deliver high-quality services to...


  • London, Greater London, United Kingdom Grant Thornton Full time

    Job DescriptionAt Grant Thornton, we're looking for a seasoned professional to join our Financial Accounting Advisory Services team as a Business Process Outsourcing Director. As a key member of our team, you'll be responsible for leading and inspiring our people to drive business growth through change and innovation.A Look into the RoleWork closely with our...


  • London, Greater London, United Kingdom Grant Thornton Full time

    Role OverviewAs a Business Process Outsourcing Associate Director within our Financial Accounting Advisory Team (FAAS), you will be responsible for leading and inspiring our people in taking the business forward through change and growth. You will work with the existing leadership to gain an in-depth understanding of the business and processes, and lead...


  • London, Greater London, United Kingdom Grant Thornton (UK) Full time

    Business Process Outsourcing Leadership OpportunityGrant Thornton UK LLP is seeking a seasoned Business Process Outsourcing (BPO) leader to join our team as an Associate Director. As a key member of our BPO team, you will be responsible for delivering a profitable service line, providing exceptional client service, and fostering a first-class people...


  • London, Greater London, United Kingdom Grant Thornton Full time

    Job Title: Business Process Outsourcing LeadAbout the Role:We are seeking a highly skilled Business Process Outsourcing Lead to join our Financial Accounting Advisory Services team at Grant Thornton. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and deliver high-quality services to our...


  • London, Greater London, United Kingdom Grant Thornton Full time

    About the RoleWe are seeking an experienced Business Process Outsourcing Manager to join our Financial Accounting Advisory Services team. As a key member of our team, you will be responsible for leading and inspiring our people to take the business forward through change and growth.Key ResponsibilitiesWorking with existing leadership to gain an in-depth...


  • London, Greater London, United Kingdom Grant Thornton Full time

    About the RoleWe are seeking a highly skilled Business Process Outsourcing Manager to join our Financial Accounting Advisory Services team. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and success.Key ResponsibilitiesWorking with existing leadership to gain an in-depth understanding of the...


  • London, Greater London, United Kingdom Grant Thornton Full time

    About the RoleWe are seeking a highly skilled Business Process Outsourcing Manager to join our Financial Accounting Advisory Services team. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and deliver high-quality services to our clients.Key ResponsibilitiesWorking closely with our leadership...


  • London, Greater London, United Kingdom Grant Thornton Full time

    Job DescriptionAt Grant Thornton, we're looking for a skilled Business Process Outsourcing Manager to join our Financial Accounting Advisory Services team. As a key member of our team, you'll be responsible for leading and inspiring our people to drive business growth through change and innovation.A Look into the RoleWork closely with our leadership team to...


  • London, Greater London, United Kingdom Marks Sattin - London Full time

    A FTSE listed tech and digital innovation business is seeking a Business Process Outsourcing (BPO) Relationship Manager to join their team on an initial 6 month contract, with high likelihood of extension. This is a highly visible role forming part of the business' wider finance transformation programme. The successful applicant will be responsible for...


  • London, Greater London, United Kingdom Grant Thornton Full time

    About the RoleWe are seeking a highly skilled Business Process Outsourcing Manager to join our Financial Accounting Advisory Services team at Grant Thornton. As a key member of our team, you will be responsible for leading and inspiring our people to drive business growth and development.Key ResponsibilitiesWorking with existing leadership to gain an...


  • London, Greater London, United Kingdom CFC Full time

    About the RoleWe are seeking an experienced Procurement & Outsourcing Manager to lead our central processes and initiatives relating to procurement and outsourcing.This role will develop and execute centralised processes to oversee all procurement and outsourcing arrangements across CFC, including formulating sourcing strategies, conducting RFPs, negotiating...


  • London, Greater London, United Kingdom CFC Full time

    About the RoleWe are seeking an experienced Procurement & Outsourcing Manager to lead our central processes and initiatives relating to procurement and outsourcing.This role will develop and execute centralised processes to oversee all procurement and outsourcing arrangements across CFC, formulating sourcing strategies, conducting RFPs, negotiating...


  • London, Greater London, United Kingdom Reed Full time

    Outsourcing Assistant ManagerA leading accountancy firm is seeking an experienced Outsourcing Assistant Manager to join their team in Central London. The successful candidate will be responsible for leading a team, managing client portfolios, and contributing to the firm's success.Key Responsibilities:Manage a diverse portfolio of clients and oversee the...


  • London, Greater London, United Kingdom CFC Full time

    About the RoleWe are seeking an experienced Procurement & Outsourcing Manager to lead our central processes and initiatives relating to procurement and outsourcing.This role will develop and execute centralized processes to oversee all procurement and outsourcing arrangements across CFC, including formulating sourcing strategies, conducting RFPs, negotiating...


  • London, Greater London, United Kingdom SA Technologies Full time

    Job Title: IT Outsourcing Business Development SpecialistJob Overview:We are seeking a motivated IT Outsourcing Business Development Specialist to target and expand our IT outsourcing services sector. This role is crucial for generating new business by identifying and nurturing potential client relationships, establishing our presence in the outsourcing...


  • London, Greater London, United Kingdom Flexicruit Full time

    About the RoleAs the Sales Director, you will play a pivotal role in driving business growth by selling software development outsourcing services to new and existing clients. This position is ideal for a seasoned sales professional with deep experience in the software outsourcing industry.Key ResponsibilitiesDevelop and implement strategic sales plans to...

  • IT Audit Director

    4 weeks ago


    London, Greater London, United Kingdom Director File Full time

    Job OverviewOur client's technology risk assurance team is seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. The successful candidate will oversee the delivery of high-quality work and develop the team members working alongside them.This is an opportunity to further develop your career and be part of the national...


  • London, Greater London, United Kingdom Aztec Full time

    Senior Manager - Outsourcing Governance and OversightJob Summary:We are seeking a highly experienced Senior Manager to lead our Outsourcing Governance and Oversight function. The successful candidate will be responsible for maintaining and strengthening our Outsourcing Framework to meet the future needs of the Group in a regulatory evolving environment.Key...


  • London, Greater London, United Kingdom Grant Thornton Full time

    About the RoleWe are seeking an experienced Business Process Consultant to join our Financial Accounting Advisory Services team. As a Business Process Consultant, you will be responsible for leading and inspiring our people in taking the business forward through change and growth.Key ResponsibilitiesLeading business growth by supporting existing leadership...