Prison Escort Operations Manager

2 weeks ago


Barnwood, Gloucestershire, United Kingdom Serco Full time
Job Title: Prison Escort Operations Manager

Serco is seeking a highly skilled and experienced Prison Escort Operations Manager to join our team in Gloucester. As a key member of our Operational Control Centre team, you will be responsible for leading our team of OCC Controllers in ensuring the safe and secure transportation of prisoners across London, East & West England.

Key Responsibilities:
  • Lead a team of OCC Controllers in managing the transportation of prisoners
  • Develop and implement operational plans to ensure the safe and secure transportation of prisoners
  • Collaborate with internal and external stakeholders to ensure effective communication and stakeholder management
  • Ensure compliance with SOPs, LOPs, legal and contractual requirements
  • Provide first-line management to a team of OCC Controllers, covering 24/7 on a rota basis
Requirements:
  • Proven experience in a similar role, with a strong background in logistics and scheduling
  • Excellent communication and stakeholder management skills
  • Ability to work under pressure and adapt to changing situations
  • Computer literate with the ability to quickly assimilate large volumes of data
  • People management experience
What We Offer:
  • Up to 6% contributory pension scheme
  • Serco Benefits package - discounts include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference
  • A company passionate about diversity and inclusion
  • Blue light discounts
  • Free on-site parking

Serco is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion and believe that a diverse and inclusive workplace is essential to delivering exceptional results.



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