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Customer Service Representative

2 months ago

Leicester, Leicester, United Kingdom Trelleborg Industrial Solutions - Antivibration... Full time
Customer Assistance Coordinator

At Trelleborg Industrial Solutions - Antivibration Solutions, we're seeking a skilled Customer Assistance Coordinator to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer service and support.

Key Responsibilities:
  • Purchase order vetting and data entry to ensure seamless order management
  • Monitor customer websites for orders, schedules, and updates to stay informed
  • Support quality compliance and address customer complaints in a timely manner
  • Contribute to the effective implementation and operation of our management system
Requirements:
  • PC literate with intermediate Microsoft Office skills
  • Strong organization and time management skills
  • Desirable: another language in addition to English
What We Offer:
  • A dynamic and encouraging work environment with opportunities for growth and development
  • An attractive competitive compensation package
  • 25 days of annual leave and flexible working hours
  • Long Service Awards and Pension Scheme
  • EAP program for employee well-being

We're an equal opportunities employer, valuing diversity and promoting inclusivity. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team and contribute to shaping the future of our industry.