ITIL Service Quality Manager

5 days ago


Worcester, Worcestershire, United Kingdom NHS Full time
About the Job

Herefordshire and Worcestershire Health and Care NHS Trust is seeking an ITIL Service Quality Manager to join our dynamic digital team.

You will be responsible for leading the Change Advisory Board (CAB) and Clinical CAB meetings, assessing risks and coordinating approvals for planned changes.

Producing metric and performance reports for Trust dissemination and assurance, highlighting digital successes and areas for improvement.

You will drive service quality Continuous Service Improvement (CSI) initiatives and improvements related to Change and Problem.

Benefits
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

Estimated Salary: £50,000 per annum. This includes a salary of £5,000 per year on top of the base salary.


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