Operational Efficiency Expert

6 days ago


Worcester, Worcestershire, United Kingdom Herefordshire & Worcestershire Health and Care NHS Trust Full time

**Company Overview:** Herefordshire and Worcestershire Health and Care NHS Trust is committed to delivering high-quality patient care. Our organization provides a range of services including community hospitals, community health services, and mental health and learning disability services.

**Job Description:** We are seeking an experienced ITIL Change & Problem Manager to join our digital team. The successful candidate will have excellent leadership skills and a proven track record in Change & Problem Management.

**Key Responsibilities:

  • Lead CAB meetings and coordinate approvals.
  • Produce metric reports.
  • Drive service quality CSI initiatives.

**Requirements:**

  • Educated to degree level or equivalent qualifications/experience.
  • Qualified in Change, problem, and/or service management.
  • ITIL accreditation at Foundation level or higher desirable.

**What We Offer:**

  • Estimated salary: £45,000 - £55,000 per annum.
  • Flexible working arrangements.
  • Opportunities for career development.


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