Operational Efficiency Coordinator

2 days ago


Worcester, Worcestershire, United Kingdom CV-Library Full time

CV-Library is seeking an experienced Business Operations Specialist to join our team as an Operational Efficiency Coordinator. This is an exciting opportunity to work with a dynamic company like CV-Library, based at our Longbridge office.

About the Position
  • This is a full-time position, working 5 days a week at our Longbridge office.
  • We offer a range of benefits, including a contributory pension scheme, lifelong life assurance, and access to an Employee Assistance Programme.
Responsibilities and Requirements
  1. The successful candidate will be responsible for managing shipping activities, Goods In process, and resolving any issues that may arise.
  2. Collaborate with the production team to ensure efficient allocation of inventory to sales orders, resulting in timely delivery to customers.
  3. Handle telephone inquiries and concerns, providing exceptional customer service and ensuring on-time delivery.
  4. Provide general administrative support using Microsoft Office applications as required.
  5. Loading contract orders accurately and efficiently is also a crucial part of the job.
  6. Exercise problem-solving skills and creative thinking to address complex, ambiguous, and high-risk situations.
  7. Maintain proficiency in computer systems, including Outlook, Excel, Word, and PowerPoint.
  8. Demonstrate excellent language skills, with the ability to listen, speak, read, and write in English.
Work Environment and Benefits
  • This is an office-based position.
  • A competitive annual leave package, starting with 23 days (plus Bank Holidays) and rising to 28 days with service.
  • Free car parking at our office.

The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience and qualifications.



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