Customer Service Ambassador

3 weeks ago


Reading, Reading, United Kingdom Penta Hotels Worldwide GmbH Full time
Welcome to Penta Hotels Worldwide GmbH

We are a dynamic and growing hospitality company with a passion for delivering exceptional guest experiences. As a Casual Guest Service Agent, you will play a key role in ensuring our guests feel welcome and at home.

Your Key Responsibilities
  • Welcome guests and provide a refreshing drink at our bar while checking them in
  • Offer personalized recommendations and insider tips on local attractions and activities
  • Provide exceptional service in our lounge, serving favorite drinks and snacks
  • Manage the shift cash register and perform administrative tasks
  • Say goodbye to our guests and ensure they have a memorable experience
Your Talents
  • Experience in service and reception
  • Attention to detail and commitment to hygiene
  • Proficiency in English and excellent communication skills
  • Ability to work independently and as part of a team
Our Benefits
  • Appreciative remuneration and individual pension plans
  • Flat hierarchies and opportunities for growth and development
  • Further education and training opportunities
  • Uniform and F&B discounts
  • International working environment and cultural exchange
  • Birthday leave and health benefits

We are a relaxed and welcoming work environment, and we would love for you to join our team. If you are passionate about delivering exceptional guest experiences and have a talent for hospitality, we encourage you to apply.



  • Reading, Reading, United Kingdom Orion Electrotech Full time

    **Customer Service Ambassador Role**We're seeking a talented Customer Service Ambassador to join our team at Orion Electrotech in Reading. As a key member of our customer support team, you'll be responsible for delivering exceptional customer experiences through proactive communication and a positive attitude.Key Responsibilities:Handling customer queries...


  • Reading, Reading, United Kingdom Castle View Group Full time

    At Castle View Group, we're looking for a highly skilled Customer Service Ambassador to join our team. This is a fantastic opportunity to work in a lively and vibrant contact centre environment.Job SummaryWe're seeking a motivated and customer-focused individual to provide excellent service to our clients. As a Customer Service Ambassador, you will be...


  • Reading, Reading, United Kingdom whitbread Full time

    Customer Service AmbassadorWe're seeking a Customer Service Ambassador to welcome guests at our Premier Inn in Reading. As the friendly face of our hotel, you'll use your passion for customer service to make every guest feel at home.Key Responsibilities:Provide exceptional customer service to ensure a warm and welcoming experience for all guests.Work closely...

  • Customer Ambassador

    2 weeks ago


    Reading, Reading, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a Customer Ambassador to join our team at Great Western Railway. As a Customer Ambassador, you will be the face of GWR, providing exceptional customer service to our passengers at our stations.Key ResponsibilitiesProvide proactive and personalized support to customers, helping them to navigate our services and resolve any issues...


  • Reading, Reading, United Kingdom whitbread Full time

    We're seeking a Customer Service Ambassador to welcome guests at our Premier Inn in Reading. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences. You'll work closely with the housekeeping team to ensure rooms are perfect for our guests.PAY RATE: Up to £ per hourCONTRACT TYPE: Permanent – we...

  • Customer Ambassador

    3 weeks ago


    Reading, Reading, United Kingdom Great Western Railway (GWR) Full time

    About the Role:We are seeking a skilled Customer Ambassador to join our team at Great Western Railway (GWR). As a Customer Ambassador, you will be the face of GWR, providing exceptional customer service and ensuring every customer experience is a memorable and enjoyable journey.Key Responsibilities:Proactively help customers and brighten up their dayHelp...


  • Reading, Reading, United Kingdom whitbread Full time

    We're seeking a skilled Customer Service Ambassador to provide exceptional experiences for our guests at Premier Inn in Reading. As a key member of our hospitality team, you'll be responsible for delivering warm and personalized service, ensuring our guests feel welcome and valued.Key Responsibilities:Provide exceptional customer service, responding to guest...

  • Customer Ambassador

    2 weeks ago


    Reading, Reading, United Kingdom FirstGroup Full time

    About the role:As a Customer Ambassador at GWR, you will be the face of our company, providing exceptional customer service to thousands of customers every day. You will be responsible for proactively helping customers, brightening up their day, and ensuring every customer experience is a memorable and enjoyable journey.Main responsibilities:Proactively...


  • Reading, Reading, United Kingdom Holiday Inn Reading West Full time

    Role OverviewAs a Customer Service Ambassador at Holiday Inn Reading West, you will be responsible for delivering exceptional guest experiences during out-of-hours. This role reports directly to the Guest Service Manager and is part of a dynamic team based at our hotel in Reading.Key ResponsibilitiesSupport the hotel in achieving brand and company metrics...

  • Customer Ambassador

    3 weeks ago


    Reading, Reading, United Kingdom FirstGroup Full time

    About the role:As a Customer Ambassador at GWR, you will be the face of our company, providing exceptional customer service to our passengers. You will be based at a busy railway station, where you will be responsible for ensuring every customer experience is a memorable and enjoyable journey.Key responsibilities:Proactively help our customers and brighten...


  • Reading, Reading, United Kingdom RedCat Pubs Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at RedCat Pubs. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Key Responsibilities:Provide outstanding customer service and...

  • Customer Ambassador

    2 weeks ago


    Reading, Reading, United Kingdom FirstGroup Full time

    About this roleAs a Customer Ambassador at GWR, you will be the face of our company, providing exceptional customer service to thousands of customers every day. You will be the first point of contact for our customers, and your role will be to ensure that every interaction is a positive one.Your key responsibilities will be to:Proactively help our customers...


  • Reading, Reading, United Kingdom FirstGroup Full time

    At GWR, we're looking for a Customer Ambassador to join our team. As a Customer Ambassador, you'll be the face of our company, providing exceptional customer service and ensuring every customer experience is a memorable and enjoyable journey.About the RoleYou'll be working in a fast-paced environment, interacting with customers face-to-face and providing...


  • Reading, Reading, United Kingdom RedCat Pubs Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience at our venue.Key Responsibilities:Provide exceptional customer...


  • Reading, Reading, United Kingdom Sussex Inns Full time

    Customer Service RepresentativeJob Overview:At Sussex Inns, we are seeking a skilled Customer Service Representative to provide exceptional experiences for our customers. As a key member of our Front of House team, you will be responsible for delivering excellent customer service and ensuring a positive experience for our guests.Responsibilities:- Greet...


  • Reading, Reading, United Kingdom Sussex Inns Full time

    Job Overview:We are seeking a friendly and customer-oriented Front of House member to join our team at Sussex Inns. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to...


  • Reading, Reading, United Kingdom Sytner Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Receptionist/Host to join our Welcome team at Reading Audi.As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors to our showroom.You will be the first point of contact for customers, managing...


  • Reading, Reading, United Kingdom Sytner Full time

    About the RoleSytner Sunningdale BMW/Mini is seeking a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Team at BMW and MINI.As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW/MINI.You will welcome every customer through our doors, managing their visit by directing them...


  • Reading, Reading, United Kingdom Great Western Railway (GWR) Full time

    About the Role:We are seeking a skilled Customer Ambassador to join our team at Great Western Railway (GWR). As a Customer Ambassador, you will be the face of GWR, providing exceptional customer service and ensuring every customer experience is a memorable and enjoyable journey.Main Responsibilities:Proactively help customers and brighten up their dayHelp...


  • Reading, Reading, United Kingdom Holiday Inn Reading West Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our team at Holiday Inn Reading West. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to...