Recoveries Case Handler

1 day ago


Chester, Cheshire, United Kingdom Adecco UK Limited Full time
Recoveries Case Handler

Adecco UK Limited is seeking a skilled Recoveries Case Handler to join their team in Chester. As a key member of the team, you will be responsible for managing new cases from inception to completion, handling your own case load efficiently, and maintaining day-to-day knowledge of cases within the department.

Key Responsibilities:
  • Undertake direct branch case reviews and administrative work
  • Optimise income recovery and develop indirect and direct debt cases
  • Produce template and free format letters
  • Drive the recovery of debt income on cases
  • Provide regular case progress updates to the Management team
  • Seek legal guidance from in-house solicitors, as required
Requirements:
  • A strong work ethic and meticulous attention to detail
  • An interest in investigating cases and problem-solving
  • Excellent letter writing and communication skills
  • Strong negotiation and listening skills
  • A confident and professional telephone manner
  • The ability to think outside the box and a self-learning attitude
  • Previous experience within a Recoveries/Collections environment is preferred

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.



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