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Recoveries Case Handler

2 months ago

Chester, Cheshire, United Kingdom Adecco Full time
Recoveries Case Handler

Are you a detail-oriented and dynamic individual looking for a challenging role in the recoveries department of a large corporate group? We are seeking a skilled Recoveries Case Handler to join our team in Chester.

This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for undertaking direct branch case reviews, administrative work, and optimising the income recovery and developing indirect and direct debt cases.

Key Responsibilities:
  • Manage new cases from inception to completion
  • Handle your own case load efficiently
  • Maintain day-to-day knowledge of cases within the department
  • Produce template and free format letters
  • Drive the recovery of debt income on cases
  • Provide regular case progress updates to the Management team
  • Seek legal guidance from in-house solicitors, as required
Requirements:
  • A strong work ethic
  • Meticulous attention to detail
  • An interest in investigating cases and problem-solving
  • Excellent letter writing and communication skills
  • Strong negotiation and listening skills
  • A confident and professional telephone manner
  • The ability to think outside the box and a self-learning attitude
  • Previous experience within a Recoveries/Collections environment is preferred

We are an equal opportunities employer and welcome applications from all qualified candidates. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.