Head Waiter/ess

2 days ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Job Summary

We are seeking a highly skilled and experienced Head Waiter/ess to join our team at Ekstedt at The Yard, a Michelin-starred restaurant located in the heart of London. As a Head Waiter/ess, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and contributing to the success of our restaurant.

About Ekstedt at The Yard

Ekstedt at The Yard is a flagship restaurant of the Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt. Our restaurant offers a unique dining experience, featuring wood-fired 'old Nordic' cooking, a menu of signature dishes, and an extensive wine list. As a Head Waiter/ess, you will be part of a dynamic team that is passionate about delivering exceptional service and creating memorable experiences for our guests.

Responsibilities

  • Provide exceptional service to guests, ensuring a seamless dining experience
  • Manage a team of servers, ensuring efficient service and high standards of quality
  • Assist with menu planning, wine list management, and inventory control
  • Contribute to the success of the restaurant, including sales growth and customer satisfaction
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation

About Hyatt

Hyatt is a global hospitality company that is committed to delivering exceptional service and creating memorable experiences for our guests. As a member of the Hyatt team, you will be part of a dynamic and inclusive culture that values diversity, equity, and inclusion. We offer a range of benefits, including competitive compensation, comprehensive training, and opportunities for career growth and development.

Requirements

  • 2+ years of experience in a fine dining restaurant, preferably in a leadership role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Knowledge of wine, spirits, and fine dining
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

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