Assistant Reservations Supervisor
2 days ago
About this Job:
We are seeking an experienced Assistant Reservations Manager to join our Restaurants and Kitchens directorate.
This role involves supervising online and offline platforms required by the business, overseeing customer communications, implementing operational standards, and ensuring that all booking channels are well managed.
The Assistant Reservations Manager will support the Reservations Manager in leading the team to achieve financial goals and targets, implementing strategies to maximise covers, and providing the team with necessary tools and guidelines.
This role also involves managing restaurant campaigns, hospitality events, projects, and developing the Reservations department through strategic vision.
Strong PC and software literacy, including Microsoft Office, Teams, Sevenrooms, OpenTable, The Fork, SK Chase, and Stripe, is desirable.
- A competitive salary of £28,000 - £35,000 per annum, depending on experience.
- Great learning and development opportunities across 27 outlets.
- Up to 30 days' annual leave (including bank holidays) & your birthday off.
- 25% - 50% Harrods discount dependant on brand.
-
Reservations Supervisor
6 days ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeReservations SupervisorWe are seeking an experienced Reservations Supervisor to join our team at the Corporate Office.Your key responsibilities will include:Supervising a team of reservations agentsCoordinating room sales and revenue management strategiesProviding training and support to new staff membersAbout us:Maybourne Hotel Group is a leading luxury...
-
Reservations Team Supervisor
3 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeRole SummaryWe are seeking a highly motivated and experienced Reservations Supervisor to join our team at The Millennium Hotel London Knightsbridge.About UsThe Millennium Hotel London Knightsbridge is a 4-star deluxe hotel, located in the heart of one of London's most affluent areas. Our hotel boasts 222 well-appointed guest rooms, ranging from Standard and...
-
Group Reservations Supervisor
5 days ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeImperial London Hotels Limited, a leading hotel group in Central London, is seeking a highly skilled Group Reservations Supervisor to join their commercial team.The successful candidate will be responsible for managing the day-to-day operations of the Reservations department, ensuring seamless communication with guests and promoting ILH's sales approach.As a...
-
Customer Service Supervisor
3 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full time**The Role**We are looking for a skilled and experienced Customer Service Supervisor - Reservations to join our team at our UK Head Office. As a key member of our team, you will be responsible for supervising the reservations team, coordinating group accommodation for London, and assisting the sales team in maintaining open communications with clients and...
-
Hotel Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeHotel Reservations Role OverviewThe Millennium Hotel London Knightsbridge is a 4-star deluxe hotel, located in the heart of one of London's most affluent areas. We are seeking an experienced Reservations Supervisor to join our team.About the JobWe offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a comprehensive...
-
Reservations Supervisor
2 weeks ago
London, Greater London, United Kingdom Accor Hotels Full timeJob Description:">This role involves managing all reservations over the phone and by email, increasing and optimising room sales in line with the brand and hotel's sales policy, ensuring all group reservations are dealt with in an efficient and pleasant manner, and multi-tasking while under pressure.You will be responsible for managing and training the...
-
Group Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeJob OverviewWe are seeking an experienced Group Reservations Coordinator to join our team at Imperial London Hotels Limited. The successful candidate will be responsible for assisting with the day-to-day operation of the Reservations department.About the RoleThe Group Reservations Coordinator will work closely with our guests, promoting ILH's way of sales...
-
Customer Sales Supervisor
1 month ago
South East London, London, United Kingdom Shangri-La Hotel at The Shard Full timeCustomer Sales Supervisor / Reservations SupervisorAre you passionate about delivering outstanding customer experiences while leading a team to success? Do you thrive in a fast-paced, customer-centric environment and have the leadership qualities to inspire your team? If so, we have an exciting opportunity for you!At Shangri-La, The Shard, London, we are...
-
Reservations Manager
3 weeks ago
London, Greater London, United Kingdom WSH Group Full timeJoin our team as a Reservations Supervisor and take on a challenging role that requires excellent organizational skills and attention to detail.You will work closely with the Reservations and Events Manager to deliver exceptional customer service and ensure a seamless experience for clients.This is a hands-on role that involves overseeing all aspects of...
-
Hospitality Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full time**Job Overview**We are seeking a Customer Service Supervisor - Reservations to join our team at our UK Head Office. This is a fantastic opportunity for a motivated and enthusiastic individual to contribute to delivering exceptional customer service and implementing reservations procedures.Your key responsibilities will include supervising the reservations...
-
Reservations Team Lead
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeRole SummaryWe are seeking an experienced Group Reservations Coordinator to join our team at Imperial London Hotels Limited. As a key member of the Reservations department, you will be responsible for assisting with the day-to-day operation of the department, promoting ILH's way of sales, and ensuring that all systems and procedures identified in the...
-
Reservations Team Lead
3 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeAbout the RoleWe are seeking an experienced Reservations Supervisor to join our team at The Millennium Hotel London Knightsbridge.The successful candidate will assist in the daily running of the Reservations department, ensuring all procedures and protocols are followed. This role is ideal for a skilled professional looking to take their career to the next...
-
Reservations Team Lead
3 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside is seeking a skilled Reservations Supervisor to join its team. The ideal candidate will be responsible for managing the hotel's reservations operations, ensuring seamless guest experiences and maximizing revenue.Key Responsibilities:Manage the reservations team, providing guidance and support to achieve exceptional customer...
-
Hotel Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside invites applications for the position of Reservations Supervisor. This exciting opportunity offers the chance to work in a dynamic and innovative environment, leading our reservations team and contributing to the success of our hotel.As a key member of our team, you will be responsible for:Leading the reservations team, providing...
-
Room Reservations Leadership Position
3 weeks ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeAbout the RoleThe Reservations Operations Supervisor will play a key role in driving business growth and delivering exceptional customer service. As part of the Maybourne Hotel Group, you will have the opportunity to work with a talented team and contribute to the success of our luxury hospitality brand.This is a fantastic opportunity for a seasoned...
-
Room Reservations Manager
6 days ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeRoom Reservations Manager (Supervisor)We are seeking an exceptional Room Reservations Manager to join our team at the Corporate Office.What we offer:A competitive salary of approximately £50,000 - £60,000 per yearThe opportunity to work with a leading luxury hotel group, Maybourne Hotel GroupA dynamic and supportive work environmentAbout us:Maybourne owns...
-
Reservations Operations Supervisor
3 weeks ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeKey ResponsibilitiesThe Senior Reservations Team Manager will be responsible for:Leading a team of reservations agents to achieve exceptional resultsOverseeing daily operations, including call handling, email management, and chat supportDeveloping and implementing training programs to enhance team performanceFostering strong relationships with internal...
-
Guest Reservation Coordinator
2 weeks ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeAbout the RoleWe are seeking a highly skilled Guest Reservation Coordinator to join our team at Mandarin Oriental Hotel Group.In this role, you will be responsible for maintaining effective communication on all reservations made to ensure smooth and efficient service delivery.You will process and confirm guest room reservations, verify availability of room...
-
UK Hotel Reservation Coordinator
3 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeAbout Our Ideal Candidate:We are looking for a highly motivated and organized individual to join our team as a Reservations Supervisor at The Millennium Hotel London Knightsbridge.The successful candidate will have a proven ability to multitask, work under pressure, and maintain high levels of productivity while delivering exceptional customer service.Key...
-
Reserving Specialist
5 days ago
London, Greater London, United Kingdom The Emerald Group Full timeThe Emerald Group is looking for a highly skilled Reserving Specialist to support the development and implementation of our group-wide reserving process. This role involves assisting the Group Head of Reserving and collaborating with colleagues across different departments to achieve strategic goals.Main Duties:Deliver accurate and timely reserving reports...