Reservations Team Lead

2 weeks ago


London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full time

About the Role

We are seeking an experienced Reservations Supervisor to join our team at The Millennium Hotel London Knightsbridge.

The successful candidate will assist in the daily running of the Reservations department, ensuring all procedures and protocols are followed. This role is ideal for a skilled professional looking to take their career to the next level.

Salary: £35,000 - £40,000 per annum, depending on experience.

Key Responsibilities:

  • Assist in managing the front desk operations, including checking-in guests and handling room assignments.
  • Process guest payments and handle cash handling duties.
  • Cascade to colleagues if shifts are understaffed or out-of-hours emergencies arise.

Requirements:

  • Prior hotel management experience, preferably in reservations or front office.
  • Excellent communication and problem-solving skills.
  • Able to work well under pressure and as part of a close-knit team.

Benefits:

  • A competitive salary and performance-related bonus scheme.
  • Opportunities for career development and progression.
  • A comprehensive benefits package, including holiday pay and pension contributions.

Location: The Millennium Hotel London Knightsbridge, located in the heart of Knightsbridge, London SW7 5NA.



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