Reservations Operations Supervisor

2 weeks ago


London, Greater London, United Kingdom Maybourne Hotel Group Full time
Key Responsibilities

The Senior Reservations Team Manager will be responsible for:

  • Leading a team of reservations agents to achieve exceptional results
  • Overseeing daily operations, including call handling, email management, and chat support
  • Developing and implementing training programs to enhance team performance
  • Fostering strong relationships with internal stakeholders, including the Support office and Operational teams
  • Maintaining accurate records and reporting on key metrics

Salary: £60,000 - £80,000 per annum, depending on experience.



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