Reservations Operations Supervisor
2 weeks ago
The Senior Reservations Team Manager will be responsible for:
- Leading a team of reservations agents to achieve exceptional results
- Overseeing daily operations, including call handling, email management, and chat support
- Developing and implementing training programs to enhance team performance
- Fostering strong relationships with internal stakeholders, including the Support office and Operational teams
- Maintaining accurate records and reporting on key metrics
Salary: £60,000 - £80,000 per annum, depending on experience.
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Reservations Supervisor
24 hours ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeReservations SupervisorWe are seeking an experienced Reservations Supervisor to join our team at the Corporate Office.Your key responsibilities will include:Supervising a team of reservations agentsCoordinating room sales and revenue management strategiesProviding training and support to new staff membersAbout us:Maybourne Hotel Group is a leading luxury...
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Group Reservations Supervisor
8 hours ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeImperial London Hotels Limited, a leading hotel group in Central London, is seeking a highly skilled Group Reservations Supervisor to join their commercial team.The successful candidate will be responsible for managing the day-to-day operations of the Reservations department, ensuring seamless communication with guests and promoting ILH's sales approach.As a...
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Reservations Team Supervisor
2 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeRole SummaryWe are seeking a highly motivated and experienced Reservations Supervisor to join our team at The Millennium Hotel London Knightsbridge.About UsThe Millennium Hotel London Knightsbridge is a 4-star deluxe hotel, located in the heart of one of London's most affluent areas. Our hotel boasts 222 well-appointed guest rooms, ranging from Standard and...
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Group Reservations Supervisor
4 weeks ago
Central London, London, United Kingdom Imperial London Hotels Ltd Full timeGroup Reservations SupervisorHoliday Inn Bloomsbury Hotel40 hours a week (5 Days out of 7 Days)£28,780 + BenefitsImperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury.Independent and family owned, ILH has a unique heritage and culture that remains its...
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Customer Service Supervisor
1 month ago
London, Greater London, United Kingdom Frasers Hospitality Full timeAbout the Role">We are looking for a dedicated Reservations Supervisor to contribute to the success of our UK Head Office team. As a key member of the reservations team, you will be responsible for delivering exceptional customer service, implementing reservations procedures, and supervising the team.ResponsibilitiesHandle all group accommodation for London,...
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Hotel Reservations Manager
2 weeks ago
London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full timeHotel Reservations Role OverviewThe Millennium Hotel London Knightsbridge is a 4-star deluxe hotel, located in the heart of one of London's most affluent areas. We are seeking an experienced Reservations Supervisor to join our team.About the JobWe offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a comprehensive...
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Customer Service Supervisor
2 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full time**The Role**We are looking for a skilled and experienced Customer Service Supervisor - Reservations to join our team at our UK Head Office. As a key member of our team, you will be responsible for supervising the reservations team, coordinating group accommodation for London, and assisting the sales team in maintaining open communications with clients and...
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Group Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeJob OverviewWe are seeking an experienced Group Reservations Coordinator to join our team at Imperial London Hotels Limited. The successful candidate will be responsible for assisting with the day-to-day operation of the Reservations department.About the RoleThe Group Reservations Coordinator will work closely with our guests, promoting ILH's way of sales...
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Room Reservations Leadership Position
2 weeks ago
London, Greater London, United Kingdom Maybourne Hotel Group Full timeAbout the RoleThe Reservations Operations Supervisor will play a key role in driving business growth and delivering exceptional customer service. As part of the Maybourne Hotel Group, you will have the opportunity to work with a talented team and contribute to the success of our luxury hospitality brand.This is a fantastic opportunity for a seasoned...
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Reservations Supervisor
2 weeks ago
London, Greater London, United Kingdom Accor Hotels Full timeJob Description:">This role involves managing all reservations over the phone and by email, increasing and optimising room sales in line with the brand and hotel's sales policy, ensuring all group reservations are dealt with in an efficient and pleasant manner, and multi-tasking while under pressure.You will be responsible for managing and training the...
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Customer Sales Supervisor
4 weeks ago
South East London, London, United Kingdom Shangri-La Hotel at The Shard Full timeCustomer Sales Supervisor / Reservations SupervisorAre you passionate about delivering outstanding customer experiences while leading a team to success? Do you thrive in a fast-paced, customer-centric environment and have the leadership qualities to inspire your team? If so, we have an exciting opportunity for you!At Shangri-La, The Shard, London, we are...
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Reservations Manager
2 weeks ago
London, Greater London, United Kingdom WSH Group Full timeJoin our team as a Reservations Supervisor and take on a challenging role that requires excellent organizational skills and attention to detail.You will work closely with the Reservations and Events Manager to deliver exceptional customer service and ensure a seamless experience for clients.This is a hands-on role that involves overseeing all aspects of...
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Head of Reserving Operations
2 weeks ago
London, Greater London, United Kingdom Arthur Recruitment Full timeJob Title: Head of Reserving OperationsWe are seeking a highly experienced Actuary to lead our reserving operations in London.About the Role:This leadership position will involve overseeing the development and implementation of reserving models and documentation using Actuarial software and programming tools such as R or Python.Leveraging expertise to drive...
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Reservations Team Lead
2 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside is seeking a skilled Reservations Supervisor to join its team. The ideal candidate will be responsible for managing the hotel's reservations operations, ensuring seamless guest experiences and maximizing revenue.Key Responsibilities:Manage the reservations team, providing guidance and support to achieve exceptional customer...
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Reservations Team Lead
2 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeRole SummaryWe are seeking an experienced Group Reservations Coordinator to join our team at Imperial London Hotels Limited. As a key member of the Reservations department, you will be responsible for assisting with the day-to-day operation of the department, promoting ILH's way of sales, and ensuring that all systems and procedures identified in the...
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Event Operations Supervisor
2 weeks ago
London, Greater London, United Kingdom WSH Group Full timeAs a Reservations Supervisor at Portico, you will play a key role in delivering exceptional customer service and ensuring a seamless experience for clients.Working closely with the Reservations and Events Manager, you will assist with all aspects of bookings, including room reservations and events planning.This is a dynamic and fast-paced environment that...
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Reservations Operations Director
1 month ago
London, Greater London, United Kingdom SticksnSushi Full timeWe are looking for an experienced professional to lead our in-house reservations team and drive covers across our 15 Sticks n Sushi Restaurants. The Group Reservations Manager will play a crucial role in the success of our restaurants, guest experience and Head Office team management and motivation.Key ResponsibilitiesManage the reservations group-wide,...
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Reservations Team Lead
1 month ago
London, Greater London, United Kingdom Frasers Hospitality Full timeJob Description">Frasers Hospitality UK Ltd is seeking a highly motivated Reservations Supervisor to join its team at the UK Head Office. As a key member of the reservations team, you will be responsible for delivering exceptional customer service, implementing reservations procedures, and supervising the team.Key ResponsibilitiesImplement reservations...
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Hospitality Reservations Manager
1 month ago
London, Greater London, United Kingdom Frasers Hospitality Full timeJob Overview">Frasers Hospitality, a leading hospitality brand, is seeking a motivated Reservations Supervisor to join its UK Head Office team. This role involves delivering exceptional customer service, implementing reservations procedures, and supervising the reservations team.Key ResponsibilitiesContribute to delivering exceptional customer service by...
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Reserve Fire Service Operative
2 weeks ago
London, Greater London, United Kingdom Capita plc Full timeCapita plc is looking for a skilled Reserve Fire Service Operative to join their team.The Reserve Fire Service Operative will be part of the RAF Firefighter force, providing critical fire safety services to Defence across the UK and overseas.The role involves responding to emergencies, fighting fires, and rescuing personnel from military aircraft.The Reserve...