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Hospitality Reservations Manager

1 month ago

London, Greater London, United Kingdom Frasers Hospitality Full time
Job Overview">

Frasers Hospitality, a leading hospitality brand, is seeking a motivated Reservations Supervisor to join its UK Head Office team. This role involves delivering exceptional customer service, implementing reservations procedures, and supervising the reservations team.

Key Responsibilities
  • Contribute to delivering exceptional customer service by handling all group accommodation for London.
  • Implement reservations procedures and supervise the reservations team to ensure accurate performance of duties.
  • Assist the sales team in maintaining open communications with clients and key accounts.
Requirements
  • Proven experience in a similar role with excellent attention to detail and time management skills.
  • An enthusiastic individual with a passion for customer service and a team player who shares the same vision as Frasers Hospitality.
  • Prior experience in reservations and a drive to succeed and deliver the best results.
Benefits

A competitive salary of £35,000 per annum, 20 hours permanent contract, and an opportunity to develop leadership and team management skills. A true global brand with a friendly feel, our staff are connected through our shared vision and core values.