B2C Sales and Operations Lead

4 weeks ago

London, Greater London, United Kingdom ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP Full time

About the Role:

The B2C Sales and Operations Manager will lead commercial negotiations with financial providers, manage dealer relations, and enhance communication between dealers, banks, and customers. This role requires a deep understanding of the UK automotive finance market, including broker finance models, dealer commission structures, and regulatory frameworks.

Key Responsibilities:

  • Lead commercial negotiations with financial providers, focusing on commission schemes and rappel agreements for car dealers.
  • Ensure the seamless and rapid onboarding of dealers into the B2C consumer finance aggregator platform.
  • Strengthen relationships and communication between dealers, banks, and customers to optimize the sales process.
  • Provide strategic support to Account Executives in their engagement visits with dealers, focusing on improving dealer performance in loan production and approval rates.
  • Track weekly loan production, performance, and gap analysis versus targets, ensuring all stakeholders are aligned on progress.
  • Oversee monthly performance reviews, including detailed analysis of loan schemes, commission payouts, and overall dealer performance metrics.
  • Stay updated on UK market regulations concerning broker finance versus traditional dealer bank models, ensuring all processes remain compliant.

Requirements:

  • 5-10 years of experience as an Account Executive within a major automotive consumer finance institution or similar position (i.e. business development manager)
  • Proven track record in managing a portfolio of dealers, including regular visits and performance assessments.
  • Extensive knowledge of APR schemes, loan durations, commission structures, and car insurance products.
  • Experience negotiating commission schemes and financial terms with institutions for dealer incentives.
  • Strong understanding of the UK automotive finance market and its regulatory environment.
  • Skills:Strong analytical skills to assess dealer performance and create action plans to improve outcomes.
  • Excellent communication and negotiation skills, with a proven ability to lead high-stakes commercial discussions.
  • Ability to collaborate effectively with cross-functional teams, including sales, finance, and dealer support.Proficiency in performance tracking tools and CRM systems.
  • Bachelor's degree in Business Administration, Finance, or a related field. Is advantageous.

About the Company:

ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP is a leading provider of innovative financial solutions, empowering businesses to thrive in the digital age. Our team is passionate about revolutionizing the way companies access capital, and we're seeking a highly skilled professional to join our ranks.

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