Sales Operations Manager
3 days ago
We're seeking an experienced Life Insurance Sales and Support Coordinator to join our sales team at Workshop Recruitment. In this role, you'll be responsible for supporting sales executives, working with new data, making outbound calls to potential customers, and qualifying requirements before passing them on to sales executives.
Job Description:
- Sales Operations: Maintain accurate records of customer interactions and sales data, make outbound calls to potential customers, arrange and make callback calls to ensure seamless communication with clients
- Customer-Facing: Provide exceptional support to sales teams, ensure they have the necessary resources and information to succeed, communicate effectively with clients and stakeholders
- KPI Management: Analyze and report on sales data, identify trends and areas for improvement, recommend changes to processes and procedures to optimize sales performance
Requirements:
- Previous experience in B2C or lead generation, preferably in a sales operations or customer-facing role
- Professionalism, excellent communication skills, and ability to follow scripts and guidelines
- Strong analytical skills, with the ability to maintain accurate records and reports on KPIs
- Resilience and drive to work independently, with minimal supervision
Working Hours:
- 9am - 5:30pm, Monday to Friday
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