Relationship Manager
2 weeks ago
This role involves using strong communication and problem-solving skills to engage with customers, build rapport, and highlight the benefits of staying with the company. Key Responsibilities:
- Engage with customers who are considering leaving the company to identify and resolve any issues.
- Provide personalised solutions and offers to retain customers.
- Communicate effectively via phone, email, and other channels to address customer concerns.
- Maintain a thorough understanding of the company's products and services to recommend the best solutions.
- Handle customer complaints and inquiries professionally, ensuring a high level of customer service.
Achieving individual and team retention targets and contributing to overall business success are essential aspects of this role. We offer a competitive salary of £23,898 per annum, with opportunities for performance-based bonuses up to £3,602 (OTE).
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Relationship Manager
4 weeks ago
Larbert, Falkirk, United Kingdom CCA Recruitment Group Full timeJob Summary:The Relationship Manager will be responsible for building and maintaining strong relationships with existing customers, identifying opportunities to grow revenue and driving business success.You will work closely with our sales and marketing teams to develop and implement retention strategies that deliver exceptional customer experiences and...
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Relationship Manager
3 weeks ago
Larbert, Falkirk, United Kingdom CCA Recruitment Group Full timeRole Summary:We are seeking an experienced Relationship Manager to join our team at CCA Recruitment Group. As a key member of our customer service team, you will be responsible for retaining existing customers by understanding their needs, resolving concerns, and offering tailored solutions. This role requires strong communication and problem-solving skills...
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Customer Relationship Manager
2 days ago
Larbert, Falkirk, United Kingdom CCA Recruitment Group Full timeCompany Overview">We are CCA Recruitment Group, a leading provider of recruitment services. Our mission is to connect talented individuals with exciting career opportunities.">Salary">The estimated salary for this role is £40,000 - £60,000 per annum, depending on experience.">Job Description">As a Retentions Advisor, you will play a critical role in...
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Care Manager
4 days ago
Larbert, Falkirk, United Kingdom Care UK Full timeCare UK: Exceptional Leadership OpportunityAre you a seasoned leader with a passion for delivering outstanding care? We're seeking an experienced Home Manager to join our dynamic team at Caledonian Court.About the Role:This is an exceptional leadership opportunity to shape the future of care and drive results in a highly regarded residential home. As a key...
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Care Services Manager
3 weeks ago
Larbert, Falkirk, United Kingdom Cera Care Full timeJob Description:We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Cera Care Ltd. in the Forth Valley Branch. As a Care Coordinator, you will be responsible for effectively managing the delivery of high-quality care services, ensuring that care workers are matched to clients based on their specific needs.Key...
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Account Management and Sales Professional
1 week ago
Larbert, Falkirk, United Kingdom CV-Library Full timeThe Ideal CandidateTo be successful in this role, you will need exceptional customer call handling skills, a proven track record of delivering results, and experience in challenging sales environments. You must also be computer literate and able to develop relationships with customers to encourage referrals.
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Larbert, Falkirk, United Kingdom Serco Full timeAbout the RoleWe are seeking an experienced and skilled Customer Service Manager to join our team at Serco, a leading provider of public services.Job SummaryThe Customer Service Manager will be responsible for overseeing the delivery of exceptional customer service in our healthcare facilities. This includes managing customer relationships, resolving issues,...
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Dementia Care Director
4 days ago
Larbert, Falkirk, United Kingdom Care UK Full timeHome Manager Position at Care UKWe're seeking an experienced Home Manager to join our team at Caledonian Court. This is an exceptional opportunity to take charge of our residential home and drive results in a highly regarded care setting.About the Role:As a key member of our management team, you'll be responsible for overseeing all aspects of the home's...
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Senior Innovation Process Development Specialist
4 weeks ago
Larbert, Falkirk, United Kingdom Mathiesons Bakery Ltd Full timeJob SummaryMathieson's, a renowned bakery manufacturing chilled desserts and ambient products for leading retailers, is seeking an experienced Senior Innovation & Process Technologist. The ideal candidate will possess creativity, innovative thinking, and a passion for the food industry.This role offers a unique opportunity to join a team dedicated to...
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Dynamic Team Manager
4 weeks ago
Larbert, Falkirk, United Kingdom SSP Group Full timeSalary: £12.22 per hourJob OverviewAt SSP Group, we are the Global food travel experts, offering a diverse range of delicious options for customers on-the-go.We work with over 500 brands, from our own creations like Upper Crust, Millie's Cookies, and Café Local to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.About...
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Inside Sales Consultant
3 weeks ago
Larbert, Falkirk, United Kingdom WebHelp UK Full timeResponsibilitiesReceive inbound calls from customers and establish their needsAchieve and exceed sales, productivity, and customer satisfaction targetsMaintain and proactively improve sales skills, product knowledge, competitor knowledge, and offer managementDevelop relationships with customers and encourage referralsEnsure accurate information, quotes, and...
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Customer Service and Sales Specialist
3 weeks ago
Larbert, Falkirk, United Kingdom WebHelp UK Full timeJob DescriptionAs a Customer Service and Sales Specialist at WebHelp UK, you will be responsible for receiving inbound calls from customers, establishing their needs, and building rapport. You will achieve and exceed sales, productivity, and customer satisfaction targets while maintaining and proactively improving sales skills, product knowledge, competitor...
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Adviser - Client Engagement
3 weeks ago
Larbert, Falkirk, United Kingdom CCA Recruitment Group Full timeJob Description:CCA Recruitment Group is seeking an Adviser - Client Engagement to join our team. As a Relationship Manager, you will be responsible for retaining existing customers by understanding their needs, resolving concerns, and offering tailored solutions. This role requires strong communication and problem-solving skills to engage with customers,...
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Team Manager
24 hours ago
Larbert, United Kingdom SSP Full timeAbout Us:At SSP, we're the Global food travel experts. Our mission is to provide delicious food and drink options for everyone, whether you're flying, taking a train, or just passing by.We're passionate about exceeding expectations, and as a valued Duty Manager, you'll be at the forefront of this commitment.Your Role:You will have at least 1 year experience...
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Duty Manager
3 weeks ago
Larbert, United Kingdom Ssp Full timeJob description: Duty Manager at Starbucks, Forth Valley Hospital Pay Rate: £12.22 per hour.Shift Pattern: Full-time, scheduled between 7:00am and 7:00pm including weekends.Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be...
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Duty Manager
2 months ago
Larbert, United Kingdom SSP Full timeJob description: Duty Manager at Starbucks, Forth Valley Hospital Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 7:00am and 7:00pm including weekends. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be...
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Assistant Central Support/Security Manager
7 months ago
Larbert, United Kingdom Serco Full timeAssistant Central Support/Security Manager. Forth Valley Royal Hospital, Larbert, FK5 4EB. Full time – .5 hours per week. Salary – Agenda for Change – Band 5. Main Purpose: A key member of the Central Support Team, working closely with the Central Support Manager, ensuring needs are met within the contractual framework on all...
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Senior Buyer
6 months ago
Larbert, United Kingdom Certas Energy UK Ltd Full timeWe have an exciting opportunity to join our Supplies Team in Larbert as a Senior Buyer reporting into the Head of Liquid Fuels Procurement The Senior Buyer will influence and encourage procurement change, including the utilisation of eSourcing, and engagement across the business where applicable. They will execute the procurement strategies to meet Certas...
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Project Team Administrator
6 months ago
Larbert, United Kingdom Allstaff Full timeKey Responsibilities: - Assist project managers in organising project activities, resources, and information. - Maintain and update project documentation, including project plans, schedules, status reports, and meeting minutes. - Coordinate project meetings, including scheduling, sending out invitations, and preparing agendas. - Facilitate communication...
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Sales Representative
7 months ago
Larbert, United Kingdom Oilfast Ltd Full time**JOB DESCRIPTION** **ROLE**:Sales Representative **LOCATION**: Larbert **REPORTING TO**: Managing Director **HOURS OF WORK**: Monday to Friday 8am to 5pm (40 hours per week) Are you an enthusiastic, positive individual who is outgoing and personable and can work hard on your own initiative? Would you like to be part of a team who pride themselves on...
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Duty Supervisor
23 hours ago
Larbert, United Kingdom SSP Full timeAbout Our Team:As a Duty Manager at SSP, you'll be part of a dynamic team dedicated to providing exceptional customer service. With at least 1 year experience working as a supervisor in hospitality or retail role, you'll bring a wealth of knowledge to our team.Job Responsibilities:Create a clean, welcoming atmosphere that exceeds customer expectations.Guide...
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Head of Supplier Quality
6 months ago
Larbert, United Kingdom Alexander-Dennis Full time**Head of Supplier Quality** **Location**:Larbert Come join Alexander Dennis on our mission to save the planet. We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches. Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we...
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Buyer - Indirect
6 months ago
Larbert, United Kingdom Certas Energy UK Ltd Full timeWe have an exciting opportunity to join our Team in Larbert as a Buyer - Indirect reporting into the Director of Indirect Sourcing Working for the Director of Indirect Sourcing, the Buyer will assist with the execution of procurement strategies to meet Certas business goals and ensure compliance with processes. The Indirect Buyer will Influence and...
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Midwifery Practitioner
6 months ago
Larbert, United Kingdom NHS Scotland Full time**_Forth Valley Women & Children’s Directorate - committed to deliver quality care and maximise the potential of our staff._** This is an exciting time to join our team, as the Women & Children’s Directorate are seeking midwives to work as autonomous practitioners driving forward midwifery practice whilst providing holistic care to the families of Forth...
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Customer Service Sales Advisor
1 month ago
Larbert, United Kingdom CV-Library Full timeCustomer Service Sales Advisor This is an on-site role based in our Falkirk, Larbert office. Benefits of being a Customer Service Sales Advisor Yearly salary: £23,878 * A competitive OTE of £26,278 with potential of £29,878 to match your expertise * Exclusive discounts on broadband, mobile, TV channels, and more, including family &...
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Team Leader
4 weeks ago
Larbert, United Kingdom Select Service Partner UK Ltd Full timeSSP UK & IRELAND Team Leader / Duty Manager at Starbucks - Forth Valley HospitalPay Rate: £12.22 per hour.Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends.Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and...
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Team Leader
2 weeks ago
Larbert, United Kingdom Ssp Group Full timeTeam Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour.Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends.Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to...
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Team Leader
1 month ago
Larbert, United Kingdom CV-Library Full timeSSP UK & IRELAND Team Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks...
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Team Leader
6 months ago
Larbert, United Kingdom SSP Full time**Team Leader** at** M&S, Falkirk Hospital** Pay Rate: £12.63 We have**(30-35hrs)** roles available. Shift pattern**:6:30am to 8:15pm** - Please ensure you have good transport connection prior to applying._ Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on...
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Team Leader
1 month ago
Larbert, United Kingdom SSP Group Full timeTeam Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and...
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Customer Support Night Shift Team Leader-forth
7 months ago
Larbert, United Kingdom Serco Plc Full timeCustomer Support - Night Shift Team Leader Forth Valley Royal Hospital, Larbert, FK5 4EB Full time - 33.5 hours per week, Shift 2045 - 0600 hours. 4 days on, 4 days off. Salary - Agenda for Change Band 3 **Main Purpose**: An exciting recruitment opportunity has arisen within Serco for a Relief Customer Support Team Leader to work within the Forth Valley...
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Team Leader
3 weeks ago
Larbert, United Kingdom SSP Full timeJob description: Team Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain...
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Credit Control Administrator
6 months ago
Larbert, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Credit Support Administrator to work at our office in Larbert. We are offering a competitive salary for a 37.5 hour week, working Monday - Friday in this full time and permanent position. This role will have a split between Home Based and Office work. As a Credit Support Administrator you will be required to understand...