Bereavement Support Specialist

4 weeks ago


London, Greater London, United Kingdom Enable Full time
About the Role

We are seeking a skilled Bereavement Specialist to join our team at Enable.

As a Bereavement Specialist, you will play a vital role in supporting families and individuals during a difficult time. You will be responsible for providing guidance and assistance with funeral arrangements, managing cremation and burial processes, and maintaining the dignity and respect of those who have passed away.

Key Responsibilities
  • Provide exceptional customer service to families and individuals, responding to their needs and concerns in a compassionate and empathetic manner.
  • Manage cremation and burial processes, ensuring that all procedures are carried out with dignity and respect.
  • Assist with funeral arrangements, including coordinating with funeral directors and other stakeholders.
  • Maintain accurate records and reports, ensuring that all data is up-to-date and secure.
  • Collaborate with colleagues to ensure that all aspects of funeral services are delivered to the highest standard.
Requirements
  • Experience working in a bereavement or care-based environment.
  • Excellent communication and interpersonal skills, with the ability to work with people from diverse backgrounds.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic knowledge of cremation and burial processes, with a willingness to learn and develop skills.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer

As a Bereavement Specialist at Enable, you will have the opportunity to make a positive impact on the lives of those who have experienced loss. You will be part of a dedicated team that is committed to delivering exceptional service and support. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

If you are a compassionate and empathetic individual who is passionate about supporting others, we encourage you to apply for this rewarding role.



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