Customer Operations Team Lead
5 days ago
We are seeking an experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring a high level of engagement and motivation among team members, and managing employees with performance issues.
Key Responsibilities- Lead and develop a team of Customer Operations Representatives
- Ensure a high level of engagement and motivation among team members
- Manage employees with performance issues
- Develop and implement effective team management strategies
- Experience in a leadership role within financial services
- Excellent time management and organizational skills
- Ability to motivate and engage team members
- Strong communication and interpersonal skills
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development. If you are a motivated and experienced leader looking for a new challenge, please apply today.
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Customer Operations Team Lead
20 hours ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "description": "Job SummaryWe are seeking an experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring a high level of engagement and motivation among team...
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Customer Operations Team Lead
21 hours ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "description": "Job SummaryWe are seeking an experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring a high level of engagement and motivation among team...
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Customer Operations Team Lead
5 hours ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "description": "Job Summary:We are seeking a highly motivated and experienced Customer Operations Team Leader to join our Customer Service team on a 12-month fixed-term contract.About the Role:As a Team Leader within our Customer Operations team, you will be responsible for leading and developing a team of...
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Customer Operations Team Lead
7 hours ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "description": "Job Summary:We are seeking a highly motivated and experienced Customer Operations Team Leader to join our Customer Service team on a 12-month fixed-term contract.About the Role:As a Team Leader within our Customer Operations team, you will be responsible for leading and developing a team of...
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Customer Operations Team Lead
6 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full timeAbout the RoleWe are seeking an experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring they provide a high-quality service and customer experience.Key ResponsibilitiesManage the team effectively through...
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Customer Operations Team Lead
7 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full timeAbout the RoleWe are seeking an experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring they provide a high-quality service and customer experience.Key ResponsibilitiesManage the team effectively through...
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Customer Operations Team Lead
4 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Full timeJob Type: 12-month Fixed-term-contract Location: This role is based at our Norwich office with time spent working in the office and from home. Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment...
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Customer Operations Team Lead
4 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Full timeJob Type: 12-month Fixed-term-contract Location: This role is based at our Norwich office with time spent working in the office and from home. Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment...
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Customer Operations Team Lead
3 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring they provide a high-quality service and customer experience.Key ResponsibilitiesManage the team...
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Customer Operations Team Lead
3 days ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Customer Operations team at Phoenix Group Holdings. As a Team Leader, you will be responsible for leading and developing a team of Customer Operations Representatives, ensuring they provide a high-quality service and customer experience.Key ResponsibilitiesManage the team...
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Customer Operations Team Leader
2 weeks ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "content": "Job SummaryWe are seeking a highly motivated and experienced Customer Operations Team Leader to join our Customer Service team on a 12-month fixed-term contract.Key ResponsibilitiesLead and develop a team of Customer Operations Representatives to provide a high-quality service and customer...
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Customer Operations Team Leader
2 weeks ago
Norwich, Norfolk, United Kingdom Phoenix Group Holdings Full time{"title": "Customer Operations Team Leader", "content": "Job SummaryWe are seeking a highly motivated and experienced Customer Operations Team Leader to join our Customer Service team on a 12-month fixed-term contract.Key ResponsibilitiesLead and develop a team of Customer Operations Representatives to provide a high-quality service and customer...
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Production Team Member
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Norwich, Norfolk, United Kingdom Staffline Operations Full timeProduction Operative OpportunityWe are seeking a skilled and motivated Production Operative to join our team at a leading fast-paced food production site. As a key member of our production team, you will play a vital role in ensuring the smooth operation of our manufacturing processes.Key Responsibilities:Work effectively as part of a team to meet production...
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Production Team Member
1 week ago
Norwich, Norfolk, United Kingdom Staffline Operations Full timeProduction Operative OpportunityWe are seeking a skilled and motivated Production Operative to join our team at a leading fast-paced food production site. As a key member of our production team, you will play a vital role in ensuring the smooth operation of our manufacturing processes.Key Responsibilities:Work effectively as part of a team to meet production...
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Customer Service Team Lead
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Norwich, Norfolk, United Kingdom Appello Careline Limited. Full timeCustomer Care Team LeaderAs a Customer Care Team Leader at Appello Careline Limited, you will be responsible for leading a team of customer service representatives, ensuring that our members receive exceptional support and service.Key responsibilities include:Overseeing and managing the team to ensure maximum availability for our membersResolving escalated...
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Customer Service Team Lead
2 days ago
Norwich, Norfolk, United Kingdom Appello Careline Limited. Full timeCustomer Care Team LeaderAs a Customer Care Team Leader at Appello Careline Limited, you will be responsible for leading a team of customer service representatives, ensuring that our members receive exceptional support and service.Key responsibilities include:Overseeing and managing the team to ensure maximum availability for our membersResolving escalated...
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Customer Service Team Lead
5 days ago
Norwich, Norfolk, United Kingdom Reed Full timeCustomer Service Manager OpportunityWe are seeking an experienced Customer Service Manager to join our team in Dereham. This part-time role will involve managing a team of 11 in a call centre environment, overseeing customer queries, and supporting the Operations Manager.Key Responsibilities:Manage a team of customer service representativesOversee customer...
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Customer Service Team Lead
5 days ago
Norwich, Norfolk, United Kingdom Reed Full timeCustomer Service Manager OpportunityWe are seeking an experienced Customer Service Manager to join our team in Dereham. This part-time role will involve managing a team of 11 in a call centre environment, overseeing customer queries, and supporting the Operations Manager.Key Responsibilities:Manage a team of customer service representativesOversee customer...
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Customer Service Team Lead
7 days ago
Norwich, Norfolk, United Kingdom Reed Full timeWe are seeking a skilled Part Time Customer Service Manager to join our client in Dereham. This role will involve managing a team of 11 in a call centre environment, overseeing customer queries, and supporting the Operations Manager.Key Responsibilities:Manage a team of 11 in a call centre environmentOversee customer queries and provide support to the...
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Customer Service Team Lead
7 days ago
Norwich, Norfolk, United Kingdom Reed Full timeWe are seeking a skilled Part Time Customer Service Manager to join our client in Dereham. This role will involve managing a team of 11 in a call centre environment, overseeing customer queries, and supporting the Operations Manager.Key Responsibilities:Manage a team of 11 in a call centre environmentOversee customer queries and provide support to the...