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In Room Dining Operations Manager

1 month ago

London, Greater London, United Kingdom The May Fair Hotel Full time

Unlock Your Potential in a Dynamic Hotel Environment

The May Fair Hotel, A Radisson Collection Hotel, is seeking a skilled In Room Dining Assistant Manager to join our team. As a key member of our In Room Dining operation, you will be responsible for ensuring the smooth running of our service and team.

About the Role:

  • Direct and motivate the In Room Dining team to achieve exceptional customer and staff satisfaction.
  • Ensure service standards are consistently met, driving a motivated and cohesive team environment.
  • Manage and analyze historical data, forecasts, and revenues to achieve budgetary goals.
  • Develop and implement strategic plans to drive team performance and achieve outstanding results.

About You:

  • Proven experience in food and beverage and In-room dining within a high-end 4 or 5-star hotel environment.
  • Outstanding leadership, coaching, and change management skills with a strategic approach.
  • Ability to manage and achieve budgetary goals, analyzing historical data, forecasts, and revenues.
  • Personal ownership of tasks, ensuring completion to achieve required results.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Access to our company doctor for medical appointments and occupational health support.
  • Online learning platform, Edwardian Academy, for professional development.
  • Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and friends.
  • Discount platform for popular stores and outlets.
  • Auto-enrolment into our company pension scheme.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.