Salesforce Training Lead

4 weeks ago


London, Greater London, United Kingdom Morgan Law Full time
Job Description:

The Morgan Law organization is seeking a skilled Salesforce Training Lead to develop a comprehensive training plan, user manuals, and training materials. The ideal candidate will work closely with the organization to improve the adoption of the Salesforce system across the teams.

Key Responsibilities:

• Prepare a project plan for the design, development, and delivery of the Salesforce capability project
• Gain an understanding of the organization's business processes to enable effective design and development of user manuals
• Lead and coordinate the work of the Salesforce project super users through regular meetings and design and build workshops
• Advise on the design, layout, and content development of Salesforce manuals ensuring consistency of approach and that they are fit for purpose

Requirements:

• Knowledge of Salesforce CMS preferred but knowledge of case management systems in general is essential
• Experience of developing user operating manuals and designing training materials in a variety of engaging formats
• Experience of using a variety of modern training techniques to engage learners
• Project management experience
• Ability to learn and assimilate information quickly

About Morgan Law:

Morgan Law is a dynamic organization seeking a skilled Salesforce Training Lead to join our team. The ideal candidate will have a strong background in Salesforce and experience in developing training materials and leading project teams.

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