Hotel Guest Services Representative

2 weeks ago


London, Greater London, United Kingdom AccorHotel Full time
Join Our Team as a Reservations Executive

We are seeking a skilled and experienced Reservations Executive to join our team at AccorHotel. As a key member of our reservations team, you will play a critical role in delivering exceptional guest experiences and driving revenue growth.

Reporting directly to the Reservations Manager, you will be responsible for processing all hotel room reservations efficiently and accurately, while providing outstanding customer service. Your strong organizational skills and ability to multitask will enable you to work effectively in a fast-paced environment, even during peak periods.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Proven experience in a reservations or hospitality role.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • High attention to detail and ability to maintain accuracy.

Why Choose Us:

  • A competitive salary package, including a base salary of £35,000 per annum.
  • A comprehensive benefits package, including health insurance and retirement savings plan.
  • Ongoing training and development opportunities to support your career growth.
  • The chance to work with a leading hospitality brand and contribute to delivering exceptional guest experiences.


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