Institutional Client Service Director

7 days ago


London, Greater London, United Kingdom Mason Blake Full time

**About Mason Blake**

Mason Blake is a leading global investment management company. Due to their continued success, they are seeking an experienced professional to lead one of their Institutional Client Service teams.

The role reports directly to the Head of Institutional Client Service and involves delivering exceptional client service through interactions with key clients. This includes working closely with other team members to coordinate accounts and resolve complex client queries, as well as mentoring junior staff to ensure high-quality client service delivery.

The successful candidate will be responsible for identifying trends and opportunities to improve client engagement via feedback and conducting regular service reviews. They will also ensure compliance with operational risk controls and Anti Money Laundering regulations.

This exciting opportunity offers clear career progression and a collaborative company culture. The estimated salary for this position is **£60,000 - £80,000 per annum**, depending on experience.



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