Customer Support Specialist

7 days ago

Nottingham, Nottingham, United Kingdom Outdoor Industry Compass Full time

Key Responsibilities

As a Customer Care Advisor, you will be the primary point of contact for customers via email, phone, and online chat, providing exceptional service and support.

Core Skills

  1. Fluency in both verbal and written German and English.
  2. Excellent communication and interpersonal skills.
  3. Able to work independently and as part of a team.
  4. Proactive and flexible with a customer-focused approach.
  5. Knowledge of customer service principles and practices.

What We Offer

We provide a comprehensive benefits package, including a supportive feedback-based culture, inclusive international environment, and opportunities for growth and development.

About Us

VF Corporation is a global leader in the outdoor and action sports industry, committed to connecting people to the lifestyles they cherish through our iconic brands.

How You Will Make a Difference

You will make a difference by providing outstanding customer service, exceeding customer expectations, and contributing to the growth and success of our eCommerce team.

Skills to Success

  1. Fluent in German and English, able to communicate effectively in both languages.
  2. Able to work in a fast-paced environment and meet deadlines.
  3. Strong problem-solving and analytical skills.
  4. Excellent time management and organizational skills.
  5. Able to work independently and as part of a team.

Our Culture

We value diversity, equity, and inclusion, creating a workplace where everyone feels welcome, respected, and empowered to succeed.

Why Choose Us

VF Corporation offers a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.

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