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Customer Service Team Lead
2 months ago
Customer Service Coordinator Role
Loughborough
£25,000 - £27,000 + Bonus
Fabric Recruitment is seeking a skilled Customer Service Coordinator to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
This role involves utilising geographic knowledge to coordinate efficient load planning and identifying opportunities to upsell products or services.
Key Responsibilities:
- Manage customer accounts and build strong relationships.
- Coordinate load planning to ensure efficient delivery.
- Identify and pursue upselling opportunities to contribute to revenue growth.
About the Ideal Candidate:
- Previous experience in customer service and sales with a proven track record of achieving targets.
- Geographic knowledge and experience in load planning is an advantage.
Fabric Recruitment is a leading recruitment agency, and we are committed to finding the right candidate for this exciting opportunity.
