Customer Service Representative
4 weeks ago
Meriden Media is seeking experienced Contact Centre Agents to join our Customer Service Team as a Customer Service Representative.
Reporting to Loughborough, our market-leading organisation in telecommunications requires individuals who can provide exceptional service to our clients and customers.
Key Responsibilities:
- Manage inbound calls to deliver a consistent call flow, giving customers the confidence in the information provided.
- Work towards and aim to exceed sales expectations by helping customers understand different handsets, deals, and network providers on offer.
- Maximise up-selling opportunities while ensuring customers have an informed choice.
- Build relationships with customers to convert a one-time customer into a customer for life.
Key Skills:
- A commitment to providing great service.
- Customer service experience in a Contact Centre environment.
- Excellent communication skills.
We offer an uncapped commission structure, making this an attractive opportunity for individuals who are passionate about delivering exceptional customer service and driving sales growth.
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