Guest Services Ambassador

5 days ago

Sunninghill, United Kingdom Coworth Park Full time

About This Role

Job Title: Guest Services Assistant

Coworth Park is seeking a skilled Guest Services Assistant to join our team. As a Guest Services Assistant, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Deliver exceptional customer service, ensuring that guests feel welcome and valued.
  • Handle luggage delivery and collection, providing a seamless experience for our guests.
  • Provide information and assistance to guests, ensuring they have a positive experience at our hotel.
  • Show flexibility and creativity in dealing with guests' special requests and challenges.

Requirements

  • Excellent communication skills and a strong customer service ethic.
  • Ability to work effectively in a team environment and provide a positive contribution to our hotel's culture.
  • Flexibility and adaptability to meet the changing needs of our guests and the hotel.

We Celebrate Diversity

Coworth Park is committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact our People & Culture team.

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