Guest Service Coordinator
6 months ago
**Description**
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Services Coordinator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
**_ What you'll get_**
As a Guest Services Coordinator at Coworth Park, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employee
**_ What you'll do_**
You'll love what you do and take pride in delighting our guests:
- You will be responsible for welcoming guests on arrival, making them feel at home, to ensure our **guests receive nothing but the best experience**:
- You’ll also assist guests as they check in and out, and communicate your expert knowledge on the hotel facilities and local area
- Our values of** Passion, Personality, Respect, Working Together** and **Creativity** guide us every day. As a Guest Services Coordinator you’ll have the opportunity to bring these to life and continue to create our legacy
- You will assist with providing personalized experiences for all our guests and share the knowledge you develop on their preferences whilst at Coworth Park
- The items shared are the essence of a day in the life of a Guest Services Coordinator, but we’ll make sure you are provided with specifics on how to care for our hotel**_
What you'll bring_**
- ** Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Services Coordinator you’ll have the opportunity to bring these to life and continue to create our legacy.**:
- ** Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.**:
- ** English is the primary language used in our hotel. You can comfortably communicate in this language.**
INDFOH
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