Customer Experience Ambassador

5 days ago

Sunninghill, United Kingdom Coworth Park Full time

Coworth Park is seeking a Customer Experience Ambassador to join our team. As a Guest Services Coordinator, you will be the face of our hotel, responsible for delivering exceptional customer experiences that exceed our guests' expectations.

Your key responsibilities will include acting as a hotel ambassador during check-in, conducting daily duties in an efficient and timely manner, and upselling to enhance our guests' stay. You will also be responsible for fulfilling special requests and ensuring our guests receive nothing but the best experience.

We are looking for an individual with a strong customer service ethic, excellent communication skills, and the ability to work effectively in a team environment. If you are passionate about delivering exceptional customer experiences and have a passion for hospitality, we want to hear from you.

Key Benefits:

  • Complimentary stays at our hotels, including breakfast
  • 50% F&B discount at selected bars and restaurants
  • Annual bonus and excellent service charge
  • Access to our award-winning learning academy
  • Opportunities for career advancement and professional development

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A chance to work with a leading hospitality brand

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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