Beauty Counter Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors and drive sales, customer service, and operational excellence in our retail stores.
About the Role:
As a Counter Manager, you will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
Key Responsibilities:
- Lead, coach, and develop a high-performing team of Sales Advisors
- Set and achieve sales and customer service targets
- Manage inventory, facilities, and cash reconciliation
- Develop and execute in-store events and promotions
- Collaborate with cross-functional teams to drive business results
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience in sales analysis, staff scheduling, and inventory management
- Strong leadership and coaching skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office
What We Offer:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About Us:
The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers.
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