Customer Success Professional
3 days ago
We are seeking a highly skilled Cross-Functional Partnership Specialist to join our team in London or Berlin. This role offers a unique opportunity to work with our customers, understanding their business needs and helping them maximize the value from commercetools.
Key Responsibilities- Create and maintain diverse relationships across various industries, positioning commercetools as a trusted strategic partner
- Manage a high-value customer book of business, working closely with senior stakeholders and internal teams to deliver on ROI and generate ongoing business value
- Identify business opportunities, pursue customer growth, and support retention goals through the delivery of value
- Develop Strategic Customer Account Plans to accelerate commerce targets, focusing on value and supported by success metrics and governance processes
- At least 5 years of experience in Customer Success, Technical Consulting, Training, or Pre-sales roles within a SaaS environment
- Recent retail or e-commerce experience, preferably having been part of a commerce re-platforming, including high-level technical knowledge of e-commerce solutions
- Excellent communication skills in English, with presentation skills and a high degree of customer orientation
- A strong blend of business and technical knowledge to work with various customers and stakeholders
- Willingness to travel approximately 30%
- Competitive compensation package consisting of salary (€80,000 - €110,000 per year), stock options, and benefits
- Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
- Learning & Development Budget: Access to regular training sessions, Coursera, and Babbel courses
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Customer Success Strategist
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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London, Greater London, United Kingdom RedTech Recruitment Full timeUnlock Your Potential as a Customer Success ProfessionalA brilliant opportunity has arisen for an experienced Customer Success Professional to join a market leading disruptive software technology firm in London, UK. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our clients get the most out...
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Lead Customer Success Strategist
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London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
2 weeks ago
London, Greater London, United Kingdom AutogenAI Ltd Full timeAutogenAI Ltd is seeking an experienced Customer Success Professional to join its team. The successful candidate will be responsible for driving customer satisfaction and retention, while working closely with Sales, Marketing, and Product teams to expand our footprint in the market.About Us: As a leading provider of Generative AI SaaS, we empower our clients...
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Customer Success Professional
6 days ago
London, Greater London, United Kingdom Addition+ Full timeAbout the RoleWe are looking for a Customer Success Professional to join our team at Addition+. As an Account Manager, you will be responsible for developing strong relationships with existing customers and identifying areas for growth within those relationships.The ideal candidate will have a proven track record of business development and account...
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Customer Success Professional
1 week ago
London, Greater London, United Kingdom ComplyAdvantage Full timeWe are looking for a Customer Success Professional to help us build our SaaS-based anti-money laundering solutions in the financial industry.This role will involve managing a portfolio of mid-market customers, from onboarding to adoption and beyond. As a trusted advisor, you will nurture relationships with clients, helping them get the best results from...
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Customer Success Professional
1 month ago
London, Greater London, United Kingdom UNIT4 NV Full timeWe are a global software company empowering people in service organizations with innovative Enterprise and Business solutions.Job OverviewAs a key member of our Customer Success team, you will be responsible for driving business growth and retention by delivering exceptional customer experiences.The ideal candidate will have a passion for building strong...
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Customer Success Professional
1 month ago
London, Greater London, United Kingdom Cambridge Spark Full timeDigital Transformation RoleWe are looking for a highly motivated Digital Transformation Expert to join our team as a Customer Success Professional in Enterprise Account Management. In this role, you will play a pivotal part in retaining and growing our apprenticeships business across your portfolio of enterprise clients.Your primary responsibilities will...
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Customer Success Professional
2 days ago
London, Greater London, United Kingdom Avvoka Full timeAbout UsAvvoka is a leading document automation and analytics platform used by law firms, in-house legal teams, and business organizations worldwide. Our team is comprised of experts passionate about streamlining contract processes and empowering clients to achieve success.What We're Looking ForWe are seeking an experienced Technical Customer Success Manager...