File Handler Specialist

3 days ago

Bolton, Bolton, United Kingdom Keoghs LLP Full time
Job Description

Job Title: File Handler Specialist

Company: Keoghs LLP

Location: Parklands, Bolton Office (with hybrid working arrangement)

Job Type: Full-time

Hours: 35 hours per week, Monday to Friday, 9am to 5pm with 1 unpaid hour for lunch

Job Summary

We are seeking a highly skilled File Handler Specialist to join our team at Keoghs LLP. As a File Handler Specialist, you will be responsible for managing a caseload of varied Employer's Liability (EL) and Public Liability (PL) cases on behalf of our insurance clients.

Key Responsibilities
  • Case Management: Manage a caseload of EL/PL cases, considering concepts and merits of primary and secondary liability.
  • Client Communication: Handle matters in accordance with client Service Level Agreements (SLAs).
  • Initial Report and Strategy: Prepare initial reports and set strategies for the management of claims.
  • Evidence Review: Review evidence, including witness statements, GP records, Occupational Health/Personnel records, and property inspection reports.
  • Disclosure and Investigations: Deal with disclosure and conduct investigations as necessary.
  • CMCs and Applications: Conduct Court of Protection (CMC) hearings and applications.
  • Review and Reporting: Review and report on the exchange of evidence, receipt of medical evidence, joint statements, or at any other stage.
  • Expert Instructing: Instruct counsel, investigators, medical experts, and other specialists as required.
  • Costs Schedules: Prepare costs schedules and deal with routine correspondence.
  • Research and Drafting: Conduct research and draft reports, letters, and other documents as necessary.
  • Counter Schedules and Pre-Trial Reports: Prepare counter schedules and pre-trial reports.
  • Attending Conferences and Trial: Attend conferences and trials with counsel.
  • Preparing Trial Bundles: Prepare and check trial bundles.
  • Compliance: Ensure compliance with the Solicitors Regulation Authority (SRA) Standards and Regulations.
Requirements
  • Experience: Experience of handling a caseload of EL/PL files.
  • Litigation Experience: Previous litigation experience.
  • Meeting Targets: Ability to meet targets and deadlines.
  • Communication Skills: Excellent listening, verbal, and written communication skills.
  • Client Care: Good client care skills and ability to work to client guidelines on a non-delegated basis.
  • Analytical Skills: High level of analytical skills.
  • Decision Making: Ability to make decisions and delegate effectively.
  • Problem Solving: Ability to anticipate problems and identify solutions.
  • Attention to Detail: Ability to maintain concentration and pay attention to detail.
  • IT Skills: Excellent IT skills.
  • Shared Values: Ability to work within the Keoghs Shared Values framework.
  • Resilience: Ability to demonstrate resilience and self-control.
Company Culture

Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our five values are at the heart of everything we do:

  • We are Connected: We work collaboratively to achieve our goals.
  • We are Innovative: We strive to find new and better ways to do things.
  • We are Dynamic: We are adaptable and responsive to change.
  • We Succeed Together: We work together to achieve success.
  • We Evolve: We continuously improve and learn.

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