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Pre-Litigated File Handler

2 months ago

Bolton, Bolton, United Kingdom Davies Group Full time
About the Role

We are seeking a highly skilled and experienced Pre-Litigated File Handler to join our dynamic team at Davies Group. As a key member of our counter-fraud division, you will play a critical role in handling pre-litigation cases and working closely with our team of fraud specialists and legal support staff.

Key Responsibilities
  • Manage a caseload of pre-litigation cases, covering a range of fraud types, and work in conjunction with the Team Leader and Lead Lawyer to achieve the best possible results.
  • Conduct detailed reviews and analyses of evidence, setting the case strategy and ensuring adherence to any KYO or generic strategies.
  • Identify strategic litigation opportunities and complex cases, and work with the team to develop and implement effective solutions.
  • Handle files in accordance with agreed client guidelines, ensuring maximum client satisfaction and achieving both client and internal KPIs.
  • Liaise with all relevant parties to carry out investigations and meet procedural and investigative deadlines.
Requirements
  • Experience of handling pre-litigated case loads and a high level of analytical skills.
  • Excellent listening, verbal, and written communication skills, with the ability to prioritize work and work under pressure.
  • Ability to anticipate problems and identify solutions, with excellent IT skills and adherence to the Keoghs Values.
  • Experience of time recording and billing systems, with a strong understanding of client care and service.
What We Offer

As a Pre-Litigated File Handler at Davies Group, you will have the opportunity to work in a dynamic and collaborative environment, with a competitive salary and benefits package. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.