Meter Support Specialist

4 weeks ago


Belfast, United Kingdom Calor Full time
{"title":"Meter Support Advisor","description":"Meter Support Advisor

Join Calor's team and take on a challenging role as a Meter Support Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our domestic and commercial customers throughout Ireland.

Key Responsibilities:

  • Provide expert advice and guidance to customers on all aspects of the metered service.
  • Resolve customer queries and issues in a timely and professional manner.
  • Acquire and update customer information accurately and efficiently.
  • Ensure all administrative tasks are completed to strict deadlines and in accordance with company procedures.
  • Work collaboratively with the team to achieve performance targets and standards.

Requirements:

  • Strong customer service skills and a proven track record of delivering excellent customer experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Proficient in Microsoft Office and CRM systems, with the ability to multitask and prioritize tasks efficiently.
  • Two years' relevant customer service experience, with a focus on resolving customer queries and issues.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Apply now to join our team and take the first step towards a rewarding career with Calor."}



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