Meter Support Specialist

4 weeks ago


Belfast, United Kingdom Calor Full time
{"title":"Meter Support Advisor","description":"Meter Support Advisor

We are seeking a detail-oriented and highly motivated individual to join our Meter Support team in Belfast. As a Meter Support Advisor, you will be the first point of contact for Calor domestic and commercial customers throughout Ireland who have a gas meter installed at their property.

Your primary responsibilities will include:

  • Providing clear, informative, and expert advice to customers regarding all aspects of the metered service.
  • Resolving customer queries in a timely and professional manner.
  • Acquiring and accurately capturing customer information.
  • Ensuring all administrative tasks are completed to strict deadlines and in accordance with company procedures.
  • Working effectively as part of a team to achieve performance targets and standards.

The ideal candidate will possess:

  • Strong customer service skills and a proven track record of delivering excellent customer experiences.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity."}



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