Business Operations Coordinator
4 weeks ago
Position: Operations Coordinator – Defence Division
Hours: 40 hours per week
Location: Office based in Milton Keynes
Salary: Range between £24,000 to £26,000 depending on experience
Reporting to: Operations Manager – Defence Division
OverviewPertemps Medical Professionals is undergoing an exciting period of growth and change. We are seeking to add to our team to support our significant multi-year investment and expansion plans – building upon our strong ethos of patient safety, high clinical standards, robust team support, and sector-leading dynamism.
The Operations Coordinator will play a crucial role in undertaking clerical and administrative support duties relating to the medical screening of Royal Navy and Royal Marines applications.
Key Responsibilities- Managing candidate records using Microsoft Office Suite and the Pertemps Internal Candidate Management system.
- Liaising with applicants, Armed Forces Careers Officers and Medical Experts - answering queries and assisting candidates throughout the application process.
- Discussing medical aspects of candidate's application forms.
- Seeking guidance on specific cases from management team or medical contacts when directed.
- Postal management and scanning of medical records.
- Co-ordination of medical assessments.
- Answering the phone and responding to candidate queries.
- Provision of reporting data from internal candidate management system.
- Ensuring accurate records are kept and correct processes and policies are followed at all times.
- Aware of how your own performance impacts the overall team performance.
- Follows all business processes, policies and systems to deliver agreed customer service levels.
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