Operations Coordinator

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Wates Group Full time

The Role

We are seeking an experienced Operations Coordinator to join our scheduling team in the Milton Keynes area. As an Operations Coordinator, you will be responsible for allocating works to several operatives daily, ensuring productivity and providing a good customer service to our clients and residents.

Key Responsibilities

  • Schedule works into diaries for up to 20 operatives daily, ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
  • Check the system for emergencies and manage them within a timely manner to ensure targets are met.
  • Arrange inspections for supervisors.
  • Provide a high-quality service to our clients on a face-to-face basis.
  • Work within a team to achieve goals and targets, achieving daily targets of a minimum of 60 allocations each day of new orders.

Requirements

We are looking for someone with relevant experience gained from working in a similar industry and environment, such as planning, scheduling, logistics. Construction/property services would be ideal but not a must.

To be successful in this role, you will be an excellent communicator with the ability to problem-solve, multi-task, and work to tight deadlines.

What We Offer

  • Competitive salary, plus performance-related reviews, opportunities for growth and advancement within the team.
  • Extensive corporate benefits, including pension, health and wellness program.
  • Excellent range of learning and development activities to support your career progression.
  • Industry-leading family leave benefits, including 26 weeks fully paid maternity and up to 12 weeks fully paid paternity.

About Wates

Wates is one of the UK's leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:

Thriving Places – working with customers, partners, and communities to create places that are more sustainable, inclusive, and full of opportunity.

Thriving Planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving People – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Awards

Wates has received numerous awards, including the BEST PROJECT Inside Housing Development Awards, WINNER 2022 Construction News Awards, GOLD AWARD Investors in People 2022, and GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards.

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