Residential Concierge Supervisor
2 days ago
We are seeking an experienced Building Concierge to join our team at FPMR Ltd. As a key member of our residential community, you will play a critical role in delivering exceptional customer service, ensuring the security and safety of residents, and maintaining the cleanliness of communal areas.
Job Summary:
This is a fantastic opportunity for someone who is passionate about providing excellent customer service and has a keen eye for detail. You will be working 3 days on and 3 days off, with a focus on delivering a secure, safe, and welcoming environment for all residents.
Main Responsibilities:
* Provide exceptional customer service to all residents
* Verify all visitors, suppliers, and contractors
* Maintain a secure and safe environment through guest verification, elevator access control, regular security checks, and CCTV system review
* Conduct regular building checks and report any maintenance requirements
* Adhere to health and safety, fire, and bomb threat procedures
* Ensure communal areas are kept clean, tidy, and presentable
* Report incidents, problems, or complaints to the relevant manager in a timely manner
Essential Skills and Qualifications:
* Strong written and verbal communication skills in English
* Experience in the highest level of customer service
* Ability to work independently and as part of a team
Salary and Benefits:
* A competitive salary of £37,500 - £42,000 per annum
* Opportunities for career development and growth within the company
About FPMR Ltd:
FPMR Ltd is a leading provider of residential management services. We pride ourselves on our commitment to delivering exceptional customer service and maintaining the highest standards of property management.
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