Events Coordinator

5 days ago

Bala, United Kingdom Relais & Châteaux Full time
Job Description

Job Title: Events Manager

Job Summary:

We are seeking a highly motivated and organized Events Manager to join our team at Pale Hall, a prestigious Relais & Châteaux hotel. As an Events Manager, you will be responsible for planning, coordinating, and executing events of all kinds, ensuring seamless execution and exceeding client expectations.

Key Responsibilities:

  • Receive and respond to event inquiries, providing prompt and professional communication to clients.
  • Meet with clients to discuss event details, showcase the hotel's capabilities, and conduct site tours.
  • Liaise with internal teams, including the General Manager, Head Chef, and department heads, to ensure event requirements are met.
  • Coordinate with external contractors and service providers to deliver exceptional events.
  • Develop and maintain relationships with suppliers, negotiating favorable prices and building successful partnerships.
  • Prepare and submit contracts, manage deposits, and ensure timely payment.
  • Attend events to provide continuity and reassurance to clients, ensuring their needs are met.
  • Follow up with clients after events to gather feedback, note recommendations for improvement, and promote the hotel's services.
  • Actively promote and market Pale Hall as an events venue, representing the hotel through various media channels and platforms.
  • Contribute to the hotel's promotional activities, updating and refreshing the website to showcase the hotel's offerings.
  • Build relationships with industry representatives, including Relais & Châteaux and POB Hotels, to maintain a high profile in promotional activities.
  • Manage the hotel's social media presence, creating engaging content to capture interest in hotel activities.
  • Stay up-to-date with packages, incentives, and menus, promoting the hotel's services and facilities to maximize sales opportunities and revenue.
  • Participate in revenue maximization efforts and contribute to a consistently high standard of performance and continuous improvement of staff skills and attitude.
  • Display a positive, willing, and professional attitude at all times.

Requirements:

  • Motivated and organized individual with a keen eye for detail.
  • Ability to use initiative to achieve results and exceed expectations.
  • High standards of grooming and personal presentation.
  • Excellent communication skills to engage with clients, colleagues, and guests at all levels.
  • Enthusiastic and flexible attitude towards the role, with a commitment to providing the best possible experience.

Benefits:

  • Competitive salary of £32,000 to £35,000 per annum.
  • Meals on duty.
  • Onsite parking.
  • Generous employee discounts.

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