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Event Coordination Specialist

2 months ago

Bala, United Kingdom Château de Mercuès Full time
Position Overview

As an Event Coordination Specialist, you will play a pivotal role in managing and executing events at Château de Mercuès. Your responsibilities will encompass a variety of tasks aimed at ensuring seamless event operations and exceptional client satisfaction.

Key Responsibilities
  • Serve as the primary point of contact for all event inquiries, establishing initial communication with clients.
  • Conduct in-person meetings with clients to discuss event requirements and showcase the venue's offerings.
  • Maintain timely communication with clients, responding to inquiries within 48 hours and providing essential information regarding pricing and services.
  • Exhibit flexibility in your schedule to accommodate client meetings and correspondence as needed.
  • Collaborate with the General Manager, Head Chef, and department heads to determine the scope of services and additional amenities available for events.
  • Coordinate with external vendors and service providers on behalf of clients to ensure all event needs are met.
  • Work closely with the culinary team to curate food and beverage options tailored to client preferences.
  • Possess knowledge of common food allergens and confidently discuss menu options to cater to specific dietary needs.
  • Create comprehensive event documentation to ensure all details are meticulously planned and client expectations are fulfilled.
  • Develop and maintain a network of suppliers and service providers, negotiating favorable terms and fostering strong relationships.
  • Establish and nurture a positive rapport with local authorities for civil ceremony registrations.
  • Prepare and manage contracts, including deposit arrangements and payment schedules as necessary.
  • Be present at events to provide support and reassurance to clients, ensuring a smooth execution.
  • Conduct follow-up communications with clients post-event to gather feedback and assess satisfaction levels.
  • Promote Château de Mercuès as a premier event venue through various marketing channels and collaborations.
  • Contribute to the hotel's promotional initiatives and assist in updating the hotel’s online presence.
  • Build relationships with industry representatives to enhance the hotel's visibility in promotional activities.
  • Manage the hotel's social media presence, sharing daily updates to engage the audience with hotel events.
  • Stay informed about the hotel’s offerings, including packages and menus, to maximize sales opportunities and enhance guest experiences.
  • Actively participate in strategies aimed at increasing hotel revenue.
  • Support team members in achieving high performance standards and continuous improvement.
  • Exhibit a positive, professional demeanor at all times.
Qualifications

The ideal candidate will be organized, detail-oriented, and creative, with the ability to use initiative to achieve desired outcomes. Strong communication skills and a professional appearance are essential for engaging with clients and colleagues. A flexible attitude and commitment to delivering exceptional experiences are crucial for success in this role.

Additional Information

This is a full-time permanent position with a competitive salary range. Benefits include meals during shifts, onsite parking, and generous employee discounts.