Service Supervisor

5 days ago


Salford, Salford, United Kingdom Bella Italia Full time

About the Role:

We are seeking a highly motivated and experienced Service Supervisor to join our team at Bella Italia. As a Service Supervisor, you will be responsible for ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:

  • Opening and Closing Procedures: Ensure that the restaurant is opened and closed in accordance with company standards, including the preparation of the dining area, restocking of supplies, and securing of the premises.
  • Shift Management: Assist the Management Team in preparing for service, including the allocation of tasks and responsibilities to team members.
  • Team Leadership: Provide guidance and support to team members, both front and back of house, to ensure that they are equipped to deliver excellent customer service.
  • Customer Service: Be passionate about delivering exceptional customer service, ensuring that every guest feels valued and cared for.
  • Fast-Paced Environment: Thrive in a fast-paced, dynamic environment where the floor is your stage.

What We Offer:

  • Employee Benefits: Enjoy a range of employee benefits, including 50% discount on food and drink, 25% friends and family discount, and access to a range of employee perks.
  • Professional Development: Take advantage of opportunities for professional development, including fully funded apprenticeships and access to training and development programs.
  • Work-Life Balance: Enjoy a flexible working schedule and access to a range of employee benefits that support work-life balance.

Requirements:

  • Experience: Proven experience in a similar role, with a strong track record of delivering exceptional customer service.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Personality: A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.


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