Service Supervisor
5 days ago
About the Role:
We are seeking a highly motivated and experienced Service Supervisor to join our team at Bella Italia. As a Service Supervisor, you will be responsible for ensuring that our customers receive an exceptional dining experience.
Key Responsibilities:
- Opening and Closing Procedures: Ensure that the restaurant is opened and closed in accordance with company standards, including the preparation of the dining area, restocking of supplies, and securing of the premises.
- Shift Management: Assist the Management Team in preparing for service, including the allocation of tasks and responsibilities to team members.
- Team Leadership: Provide guidance and support to team members, both front and back of house, to ensure that they are equipped to deliver excellent customer service.
- Customer Service: Be passionate about delivering exceptional customer service, ensuring that every guest feels valued and cared for.
- Fast-Paced Environment: Thrive in a fast-paced, dynamic environment where the floor is your stage.
What We Offer:
- Employee Benefits: Enjoy a range of employee benefits, including 50% discount on food and drink, 25% friends and family discount, and access to a range of employee perks.
- Professional Development: Take advantage of opportunities for professional development, including fully funded apprenticeships and access to training and development programs.
- Work-Life Balance: Enjoy a flexible working schedule and access to a range of employee benefits that support work-life balance.
Requirements:
- Experience: Proven experience in a similar role, with a strong track record of delivering exceptional customer service.
- Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Personality: A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
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